IT Project Manager
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Job Description
Project Manager overseeing IT projects for healthcare SaaS platform, ensuring successful execution from kickoff to delivery. Requires strong communication skills and experience in B2B environments.
Responsibilities:
- Develop a strong understanding of Bridge’s SaaS platform to confidently run demos and guide clients through product functionality
- Define project scope, objectives, timelines, and deliverables in collaboration with internal and external stakeholders
- Participate in requirements gathering, deeply understand client needs, and act as the primary bridge between clients and the technical team
- Own day-to-day project execution, ensuring milestones, dependencies, and deadlines are met
- Maintain clear, empathetic, and proactive communication with clients, account managers, leadership, and technical teams
- Monitor project health, identify risks early, and implement mitigation strategies before issues escalate
- Provide regular project updates and reporting to clients and internal leadership, escalating risks when needed
- Coordinate internal resources and facilitate collaboration to remove blockers and keep projects moving forward
- Build trusted relationships with new and existing clients, acting as the main point of contact during onboarding and delivery
- Identify opportunities to add value for clients and support account growth through upsell or expansion initiatives
- Assist with proposal creation and support business development efforts when required
- Lead project closure, prepare final reports, analyze outcomes, and surface opportunities for continuous improvement
Requirements:
- At least 4+ years of experience in IT Project Management, preferably within B2B SaaS or software-driven environments
- Experience working with U.S.-based clients; familiarity with healthcare environments is a strong plus
- Fluency in English and Spanish, with the ability to communicate clearly with U.S. clients and development teams in Argentina
- Strong organizational skills and attention to detail, with disciplined documentation and reporting habits
- Solid experience working with both Agile and Waterfall methodologies
- Hands-on experience using JIRA or similar project management tools
- Comfortable working with Gantt charts, technical documentation, and high-level software architecture concepts
- A proactive mindset, strong ownership mentality, and the ability to manage multiple projects in parallel
Benefits:
- 100% remote work with flexibility and autonomy
- Generous PTO policy.
- Home Office Allowance
- The opportunity to work on meaningful products in the healthcare space
- A growing SaaS environment with room for professional growth and impact
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