Junior CRM Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
CRM Manager driving email campaigns, segmentation, automation, and loyalty programs. Supporting Horze’s international e-commerce business for equestrian products.
Responsibilities:
- Independently plan, create, and send email campaigns and newsletters
- Build, maintain, and further develop customer segments and target audiences in the CRM system
- Design and implement marketing automations and trigger campaigns
- Further develop and optimize existing loyalty programs with a focus on the needs of the equestrian community
- Regularly report on, analyze, and interpret CRM metrics, and derive specific recommendations for action
- Support loyalty programs
Requirements:
- Initial practical experience in newsletter marketing, such as sending campaigns, copywriting, or segmentation
- Basic experience with CRM software, such as Klaviyo, Loyalty Lion, or Shopify, is an advantage
- Knowledge of or interest in equestrian sports is an advantage
- Interest in data-driven marketing and an understanding of KPIs such as open rate, click-through rate, and conversion rate
- Good knowledge of Excel or Google Sheets, including pivot tables and VLOOKUP
- Analytical thinking and a structured, self-directed approach to work
- Team player with strong communication skills when working with internal stakeholders
- Very good German and good English skills, both written and spoken
Benefits:
- Performance-based compensation
- Numerous opportunities for professional and personal development
- Attractive employee discounts
- Corporate Benefits
- Company-supported bicycle leasing program
- Occupational pension scheme
- Professional training opportunities
- Flexible working hours
- Free parking
- Weekly deliveries of fresh fruit and sweets
- Free hot and cold beverages at the Fulda location
Similar Jobs
Director of Customer Success
Director of Customer Success scaling retention, adoption, and expansion for Sirona Medical’s AI-powered radiology software. Building customer success strategy, metrics, and future team.
Customer Success Manager, Mid-Market
Customer Success Manager owning mid-market ecommerce client relationships for Triple Whale’s AI operating system. Driving success plans, renewals, product adoption, and account growth.
Customer Success Manager
Customer Success Manager owning strategic relationships, renewals, and expansion for TJM Labs’ AI-powered pharmacy automation. Driving measurable customer outcomes across complex healthcare workflows.
Director, CRM
CRM Director leading strategy, campaigns, and customer engagement for Zales and Banter. Driving email and SMS marketing performance for Signet Jewelers’ diamond retail brands.
Client Success Manager
Client Success Manager driving adoption, retention, and account growth for Enertiv’s AI-powered commercial real estate SaaS platform. Managing strategic client relationships and delivering measurable operational and sustainability value.
Customer Success Manager
Customer Success Manager owning implementation, adoption, renewals, and growth for enterprise support teams using Thrive’s AI-powered wellbeing platform.
Practice Success Manager
Practice Success Manager growing Guidehealth’s value-based healthcare practice partnerships. Managing onboarding, performance reviews, retention, and clinical-service coordination across Georgia.
Senior Customer Success Manager
Senior Customer Success Manager driving enterprise adoption, retention, and expansion for Salesloft’s AI-powered revenue platform. Building success plans, executive relationships, QBRs, and customer ROI.
Client Success Consultant
Remote client success consultant promoting Breakthrough Blueprint’s personal development programs and virtual events. Managing digital communication, follow-up, and independent activity through structured systems.
Customer Success Analyst – Property Owners
Analista de Customer Success acompanhando proprietários e performance de imóveis na empresa de aluguel por temporada Carneiros Temporada. Resolução de demandas e melhoria de ocupação, receita e operação.
Director, Customer Success – Medmo
Director of Customer Success building Medmo’s function, retaining and expanding healthcare accounts. Advising physician organizations through performance reporting, ROI analysis, and care coordination.
Senior Customer Success Manager
Senior Customer Success Manager growing Fastly’s JioCDN telco partnerships across India. Driving enterprise adoption, renewals, expansion, and joint go-to-market execution.
Customer Success Physicist
Customer Success Physicist helping Quantum Machines customers implement Quantum Machines' quantum computing control systems. Guiding customer research, integrations, and technical solutions.
Senior Customer Success Manager – EU
Senior Customer Success Manager helping RemotePass customers maximize its global employment platform. Driving onboarding, retention, expansion, and cross-functional customer outcomes.
Client Success Specialist, Client Liaison
Client Success Associate supporting plaintiff law firms with reporting, CRM operations, training, and account delivery. Turning intake data into actionable recommendations and measurable performance improvements.
Lead CRM Consultant
Lead CRM Consultant leading Braze CRM projects, client strategy, and team development at Massive Rocket, a digital marketing and technology agency. Delivering bespoke customer engagement solutions across Latin America.
Enterprise Customer Success Manager
Enterprise Customer Success Manager expanding SimScale’s cloud-based engineering simulation platform across enterprise accounts. Driving adoption, value realization, executive relationships and account growth.
Customer Success Manager – EMEA
Customer Success Manager helping global app brands maximize Storyly, a mobile-app user engagement platform. Driving onboarding, analytics, content strategy, and zero-churn customer success.
Customer Success Advisor
Customer Success Advisor guiding Fortune 500 enterprises through Safe’s AI-driven CTEM platform. Advising CISOs and risk teams while driving measurable exposure reduction and customer success metrics.
Enterprise Customer Success Manager – Public Sector
Customer Success Manager driving adoption and retention among public sector agencies using 4M’s AI-powered subsurface utility mapping platform. Managing government relationships, expansion, escalations, and extensive field travel.