Junior Customer Manager
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Job Description
Junior Customer Manager supporting housing and real-estate clients for PROMOS consult. Coordinating inquiries, proposals, and contract solutions across customer-facing teams.
Responsibilities:
- Direct customer contact and development of long-term relationships
- Collaboration with housing companies and contacts in the real estate industry
- Developing suitable proposals and contract solutions together with experienced colleagues
- Coordinating customer inquiries
- Collaboration with consulting, support, and project teams
- Participation in customer meetings and events
- In-person networking at the PROMOS User Forum
Requirements:
- Commercial training, university degree, or comparable qualification
- Initial experience in customer service, inside sales, account management, or a service-oriented environment
- Strong communication skills and enthusiasm for understanding customer needs and finding suitable solutions
- Structured approach to work and the ability to manage multiple topics effectively
- Confident communication in German
- English language skills preferred
- SAP or industry knowledge in the housing sector, or willingness to develop this knowledge
Benefits:
- Flexible working models – office, home office, or remote, according to your preference
- 30 days of annual leave
- Individual part-time arrangements and sabbaticals available
- €50 sports allowance / Urban Sports membership
- JobRad bicycle leasing
- Subsidy for prescription computer glasses
- PROMOS Week, including health check-ups
- Deutschlandticket public transportation pass
- First-class BahnCard
- €50 Probonio card
- Childcare allowance
- Birth and wedding bonuses
- Flexibility at work
- Minimal travel required
- External training opportunities
- Individual professional development
- Career prospects
- Dedicated mentor during your onboarding
- Regular team events
- Summer and Christmas parties
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