Junior SRE Engineer
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Job Description
Junior SRE Engineer monitoring microservices and improving observability for Miratech’s cloud contact center client. Supporting automation, dashboards, troubleshooting, and production reliability.
Responsibilities:
- Monitor approximately 30 microservices and ensure system health and performance
- Build and maintain dashboards for system observability and reporting
- Troubleshoot production issues and escalate where necessary
- Collaborate with service owners to collect requirements and improve monitoring coverage
- Support automation initiatives to streamline reporting and log management
- Contribute to a consistent look and feel of dashboards for quick issue identification
- Work closely with senior engineers to support and improve observability, reliability, and performance of complex cloud-based systems
Requirements:
- 2+ years of experience working as an SRE or in a similar role (DevOps, Production Support)
- Basic understanding of SQL and NoSQL databases, including Redis, MongoDB, PostgreSQL, and MySQL
- Experience with Python scripting
- Basic knowledge of cloud concepts and modern software delivery practices
- General understanding of version control, including Git
- Strong problem-solving and communication skills
- Willingness to learn
- Exposure to monitoring tools such as Grafana, Prometheus, and ELK stack is nice to have
- Experience with CI/CD pipelines and automation practices is nice to have
- Bachelor's degree in Computer Science, Engineering, or related technical field is nice to have
Benefits:
- Health insurance
- Language courses
- Relocation program
- Remote work flexibility
- Professional development opportunities
- Certification programs
- Mentorship and talent investment programs
- Internal mobility opportunities
- Internship opportunities
- Impactful projects for top global clients
- Inclusive and supportive work environment
- Open communication
- Regular team-building company social events
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