Key Account Manager
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Job Description
Key-Account-Manager at JMVision GmbH responsible for customer success and KPI optimization remotely in Germany. Engaging directly with clients to drive performance and achieve measurable results.
Responsibilities:
- Kundenbetreuung auf hohem Niveau: Du führst neue Kunden durch das Onboarding, begleitest sie durch die Zusammenarbeit und bist ihr direkter Ansprechpartner für alle Fragen
- Kampagnen-Performance ownen: Du analysierst KPIs in wöchentlichen Terminen, erkennst Optimierungspotenziale und sorgst dafür, dass die Zahlen stimmen
- Upsells und Verlängerungen aktiv vorantreiben: Du zeigst Kunden neue Möglichkeiten auf und entwickelst gemeinsam mit ihnen weitere Potenziale für die Zusammenarbeit
- Enge Abstimmung mit Sales, Creative und Kampagnenmanagement – damit jeder Handgriff sitzt und Kunden maximale Ergebnisse erzielen
- Klare Kommunikation und Struktur: Du sorgst für messbare Fortschritte und hältst alle Beteiligten auf dem neuesten Stand
Requirements:
- Sicheres Auftreten in Gesprächen mit Geschäftsführern - idealerweise bringst du Agentur- oder Vertriebserfahrung mit
- Stark in Kommunikation: Du kannst erklären, begeistern, aber auch klar Position beziehen wenn nötig
- Verkaufsaffinität: Du erkennst Chancen für Upsells und Verlängerungen und gehst diese proaktiv an
- Strukturierter Arbeitsstil, Eigenverantwortung und ein klarer Anspruch an Qualität
- Fokus auf Lösungen und Ergebnisse: Du denkst mit, erkennst Potenziale und findest auch in kritischen Phasen einen guten Weg
- Drive und der Wunsch, dich und deine Kunden langfristig weiterzuentwickeln
- Wir legen keinen Wert auf bestimmte Ausbildungswege - wichtiger ist uns, dass du bereits erste Erfahrungen in der Kundenbetreuung oder im Vertrieb gesammelt hast
Benefits:
- Attraktives Fixgehalt von 3.000 bis 3.500 € plus attraktive Provisionen für erfolgreiche Upsells und Verlängerungen
- Ein unbefristeter Arbeitsvertrag mit flexiblen Arbeitszeiten und der Möglichkeit, 100 % remote zu arbeiten
- 30 Urlaubstage sowie weitere Vorteile wie Prämien, Firmenfeiern, Schulungen und Weiterbildungen
- Strukturiertes Onboarding und Schulung in Kommunikation, Kundenführung und Performance-Analyse
- Moderne Tools und schlanke Prozesse - damit du dich voll auf die Kunden konzentrieren kannst
- Ein dynamisches Team mit schnellen Aufstiegsmöglichkeiten in Richtung Projektleitung oder Teamverantwortung
- Ein Produkt, das im Markt einzigartig ist und die Kunden aktuell wirklich brauchen
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