Key Account Manager, Telecom
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Job Description
Key Account Manager driving telecom customer growth for Henkel’s adhesives, sealants, and coatings business. Leading strategic accounts, innovation roadmaps, sales planning, and commercial partnerships.
Responsibilities:
- Drive profitable growth as the key commercial lead within a regional, cross-functional account team.
- Develop and execute short-, mid-, and long-term Key Account strategy aligned with business and sustainability priorities.
- Build customer relationships across engineering, procurement, operations, and executive management.
- Translate customer strategy and technology priorities into joint innovation roadmaps and a strong project pipeline.
- Drive new opportunities from early specification and qualification through customer approval, commercialization, and revenue.
- Lead annual sales planning, forecasting, and long-term growth plans, including revenue and profitability targets.
- Optimize account sales mix to accelerate growth and improve margins.
- Provide direction, priorities, and accountability across cross-functional and regional account teams.
- Lead regular internal Key Account reviews and present strategic plans to executive stakeholders.
- Negotiate and secure strategic commercial agreements and long-term customer partnerships.
- Advocate for account priorities in product development, innovation, supply, and investment decisions.
- Lead resolution of critical account issues, including supply disruptions, commercial challenges, and cross-regional conflicts.
- Own overall account performance, customer satisfaction, and execution of the strategic account plan.
Requirements:
- No requirements provided
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