Learning Specialist
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Job Description
Learning Specialist delivering onboarding, leadership development, and performance training for FreedomCare’s home-care healthcare services. Designing learning content and coaching employees remotely with occasional national travel.
Responsibilities:
- Facilitate and lead new hire onboarding, employee upskilling, refresher courses, and Professional and Leadership Development programs
- Foster a growth-oriented learning culture that enhances employee performance
- Provide targeted coaching and feedback, develop individualized support plans, and implement action plans for performance gaps
- Design, update, and refine training materials including presentations, quizzes, and job aids
- Measure training effectiveness through assessments, progress tracking, and data-driven insights
- Collaborate with cross-functional leaders to align training initiatives with business objectives
- Reinforce learning through evaluations, shadowing, and one-on-one coaching
- Integrate training tools, adult learning principles, and emerging best practices
- Serve as an interim manager for new hires, providing structured feedback and performance discussions
- Identify learning needs and create solutions that drive behavior change and support organizational goals
Requirements:
- Bachelor’s degree in a related field such as education, communications, or human resources; equivalent professional experience is also acceptable
- Minimum of three years in a training role
- Experience delivering both virtual and in-person training
- Experience in education, communications, or HR fields; healthcare industry experience is highly desirable
- Experience creating multimedia training materials such as PowerPoint presentations and job aids
- Familiarity with Learning Management Systems and remote training solutions
- Proficiency in Microsoft Office (Excel, PowerPoint, Word, SharePoint, Teams)
- Experience with virtual conference applications (Microsoft Teams, Zoom, Adobe Connect)
- Experience with Salesforce is a plus
- Telephonic customer-service experience, particularly in healthcare administration
- Advanced knowledge and skills in Adult Learning and e-Learning principles
- Excellent written and verbal communication skills, including public speaking
- Strong coaching skills and emotional intelligence
- Ability to apply adult learning theories and tailor learning solutions to optimize trainee performance
- Exceptional leadership qualities and ability to manage priorities in a dynamic environment
- Willingness to travel occasionally to any FreedomCare location nationally when necessary
Benefits:
- Competitive compensation
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities to grow your career
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