Legal & Compliance Manager
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Job Description
Legal & Compliance Manager responsible for compliance operations and regulatory developments at ClearStar. Ensuring daily execution of compliance processes within the recruiting intelligence sector.
Responsibilities:
- Own end-to-end compliance operations: consumer disputes, full file disclosure requests, data subject privacy requests, FCRA adverse action workflows, and escalations from Sales, Support, and Operations
- Establish and manage SLAs for compliance workflows, tracking performance and driving consistent execution
- Monitor federal and state regulatory developments (FCRA, state CRA laws, ban the box, privacy frameworks) and translate changes into internal guidance, operational updates, and client communications
- Maintain ClearStar's compliance policy and procedure library, ensuring documentation is current and operationally implemented
- Own the client credentialing function, executing daily tasks while maintaining consistent turnaround standards
- Support PBSA accreditation through audit preparation, documentation management, and gap remediation
- Identify compliance risks and implement mitigation controls in coordination with the Associate General Counsel
- Serve as the primary compliance resource for client-facing teams on credentialing requirements, adverse action obligations, and permissible purpose determinations
- Develop and deliver employee compliance training and maintain training records
- Support the Associate General Counsel with legal operations including contract governance, litigation coordination, entity filings, and document management
- Additional duties as needed
Requirements:
- Bachelor's degree in Legal Studies, Business Administration, Criminal Justice, or a related field
- 5+ years of compliance experience at a Consumer Reporting Agency (CRA)
- Deep working knowledge of the federal FCRA and relevant state consumer reporting laws
- Experience supporting PBSA accreditation, including audit preparation or ongoing maintenance
- Proven ability to independently manage compliance processes with minimal supervision
- Strong judgment on when matters require attorney escalation versus independent resolution
- Excellent written communication skills with the ability to translate regulatory requirements into clear operational guidance
- A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection
Benefits:
- paid healthcare and life insurance premiums
- low-cost dental and vision insurance
- company-paid basic life insurance and a company-paid Short-Term Disability policy
- employee assistance program
- 401(k) matching up to 4%
- time off
- 9 company paid holidays
- 2 additional days of paid time off for volunteer activities
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