Legal Executive Assistant, Mandarin/English
Posted 4ds ago
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Job Description
Legal Executive Assistant supporting U.S. immigration attorneys and bilingual clients remotely from China or Taiwan. Managing legal documents, client intake, case records, scheduling, and workflow coordination.
Responsibilities:
- Provide administrative and coordination support to attorneys and internal teams, including document organization, scheduling, follow-up, correspondence, and workflow management.
- Assist with the preparation, formatting, organization, and filing of legal documents, applications, supporting evidence, and other case-related materials under attorney supervision.
- Communicate professionally with clients and prospective clients in both Mandarin and English through phone, email, messaging platforms, and other approved communication channels.
- Maintain accurate and up-to-date client and case records in CRM and case management systems, including documenting interactions, tracking follow-ups, monitoring progress, and organizing digital files.
- Support the client intake process as needed by screening inquiries, identifying client needs, scheduling consultations, gathering preliminary information, and guiding prospective clients through next steps.
- Build and maintain positive working relationships with clients, attorneys, business partners, third parties, and internal team members.
- Monitor deadlines, coordinate outstanding items, follow up on required information, and help ensure that client and case-related matters move forward efficiently.
- Use legal technology, CRM platforms, productivity tools, and AI-assisted systems to improve organization, communication, accuracy, and workflow efficiency.
Requirements:
- Bachelor’s degree required.
- Prior experience working in a law firm is highly preferred; experience may be in legal support, administration, client services, intake, case coordination, or a related function.
- Fluent in Mandarin and English, both written and spoken.
- U.S. immigration law experience is preferred but not required.
- Strong interest in learning U.S. immigration processes, legal workflows, and client service standards.
- Excellent communication, organization, follow-up, and relationship-management skills.
- Ability to adapt to different responsibilities and work effectively across legal, administrative, and client-facing functions.
- Comfortable using CRM systems, case management platforms, productivity tools, and new technology.
- Strong attention to detail, sound judgment, and the ability to handle confidential information professionally.
- Required to maintain a minimum of 5 hours of overlap with the firm’s operating hours in Pacific Time (PT), subject to operational needs and team coordination.
- Application process may include a brief writing, communication, or practical assessment in addition to the standard application form and interview process.
Benefits:
- Comprehensive training and onboarding to support your success
- Ongoing opportunities for professional development and career advancement
- Collaborative and empowering culture within a global legal team
- Exposure to a wide variety of U.S. immigration matters, legal workflows, and client service processes
- Fully remote position based in Asia
- Flexible scheduling to support productivity and work-life balance
- Work from the comfort of your home with no commute
- Competitive compensation commensurate with experience and qualifications
- Holiday pay for all U.S. federal holidays observed by the firm
- Performance-based bonuses to reward your contributions
- Periodic remuneration reviews to ensure fair and competitive compensation
- Culture that values initiative, reliability, and professionalism
- Environment that encourages innovation and continuous learning













