Manager, Compliance Investigations
Posted 96ds ago
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Job Description
Manager overseeing compliance investigations at Option Care Health, supporting the compliance department's investigation program and addressing fraud, waste, abuse, and compliance concerns.
Responsibilities:
- Conduct investigations into fraud, waste, abuse, and other compliance concerns, ensuring thorough, objective analysis and documentation.
- Support management of the company’s confidential Ethics & Compliance Hotline including intake, case management workflow, reporting, analytics, and vendor relationships.
- Maintain accurate case records in the Compliance case management system.
- Develop, implement, and maintain investigation strategies, policies and processes to identify and address potential violations of laws, regulations, and internal policies.
- Collaborate with cross-functional partners to assess, triage, and route investigative matters for appropriate resolution and risk mitigation.
- Consult with Legal on compliance-related legal issues and timely communicate relevant statutory, regulatory or policy changes to business unit leadership.
- Conduct root cause analysis and implement corrective actions.
- Monitor and track remediation completion.
- Prepare and present investigation reports to leadership and regulatory authorities, as necessary.
- Provide guidance on compliance policies, procedures, and best practices and foster a culture of ethical conduct and non-retaliation.
- Maintain current knowledge of relevant healthcare laws and regulations (e.g., HIPAA, Stark Law, Anti-Kickback Statute, and False Claims Act).
- Help ensure investigative practices remain current and compliant.
- Support Compliance activities related to conflict-of-interest disclosure review and response.
- Ensure confidentiality of sensitive business and patient information.
- Maintain records consistent with Option Care Health policy and Compliance Department processes.
- Support compliance integration initiatives with new business models.
Requirements:
- Bachelor’s degree or Associate degree, preferred in healthcare, business, legal, justice , or related field.
- Minimum 4-6 years of progressive experience in investigations, healthcare compliance, or risk management, including at least 2-4 years in a role overseeing or conducting investigations.
- Strong investigative skills and experience, including interviewing, evidence analysis, attention to detail, and good judgment.
- Ability to conduct thorough, objective and complex investigations, analyze complex data sets, and draw actionable conclusions.
- Knowledge of healthcare laws and regulations, including billing and coding, privacy and security, and fraud, waste and abuse (e.g., HIPAA, Anti-Kickback, Stark, Medicare and Medicaid reimbursement).
- Experience assessing compliance with applicable laws, regulations, standards, and internal policies.
- Experience interacting with senior management, legal counsel, federal and state regulators, and law enforcement.
- Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and clearly communicate investigative findings.
- Experience identifying operational issues and recommending effective solutions.
- Experience managing multiple investigations simultaneously, prioritizing work effectively, and providing regular status updates to leadership.
- Strong analytical, problem-solving, and critical-thinking skills.
- Self-motivated, accountable for personal growth, and supportive of others’ development, while fostering an inclusive team environment and engaging in continuing education opportunities and connection.
- Ability to handle sensitive and confidential information with professionalism.
- Intermediate level skill in Microsoft Excel, Microsoft Word and Microsoft PowerPoint.
Benefits:
- Medical, Dental, & Vision Insurance
- Paid Time off
- Bonding Time Off
- 401K Retirement Savings Plan with Company Match
- HSA Company Match
- Flexible Spending Accounts
- Tuition Reimbursement
- myFlexPay
- Family Support
- Mental Health Services
- Company Paid Life Insurance
- Award/Recognition Programs
















