Manager II, Enablement Delivery
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Job Description
Manager II, Enablement Delivery at Thumbtack overseeing training strategies for frontline teams. Leading high-impact learning initiatives and partnerships with senior leaders.
Responsibilities:
- Lead, coach, and develop a high-performing team of enablement trainers and facilitators
- Own the end-to-end delivery strategy for onboarding and continuous learning across all frontline organizations
- Partner closely with the Enablement Design team to shape learning strategies
- Build and operationalize scalable delivery systems
- Partner with senior leaders across various sectors to identify performance gaps
- Define, measure, and continuously improve delivery impact metrics
- Champion AI-enabled delivery by embedding AI tools into team operations
- Serve as a player-coach by facilitating high-impact sessions as needed
Requirements:
- 6+ years of experience in enablement, learning & development, or a related performance-focused function
- 3+ years of people management experience with a demonstrated track record of building high-performing teams
- Proven experience owning or significantly influencing enablement strategy tied to measurable business outcomes
- Experience partnering with senior leaders to translate business priorities into performance-driven enablement plans
- Strong operational and systems-thinking capabilities
- Demonstrated ability to use data and insights to evaluate program effectiveness
- Fluency with AI tools and emerging technologies
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
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