Manager, Innovation
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Job Description
Manager of Innovation at Ryan leading complex projects and driving digital transformation. Responsible for project management, stakeholder engagement, and delivering innovative technology solutions.
Responsibilities:
- Responsible for leading and managing large, complex cross-functional enterprise initiatives and/or projects leveraging Agile and Scrum methodology best practices.
- Responsible for the successful identification, qualification, and execution of innovative technology projects with the Ryan practices.
- Function as a critical junction box among clients, external resources, and executive leadership.
- Lead multiple digital transformation projects successfully as Lead Project Manager.
- Foster relationships with internal and external stakeholders to secure commitment and drive project success.
- Manage customer relationships to ensure the highest quality of customer service is provided.
- Track progress and provides timely status reporting of milestones, dependencies, risks, and issues to initiative owners, key stakeholders, and leadership.
- Execute a portfolio of greenfield projects, ensuring expectations for scope, schedule, and budget are met.
- Develop and provide education and coaching to elevate project management knowledge, skills, tools, and techniques to meet project requirements.
Requirements:
- Bachelor’s degree or Master’s degree in business management, tax, computer science or 3-5 years of equivalent work experience as a program or project manager, with a progressive record of successful delivery of complex solutions, systems, or services.
- Proven track record of managing and delivering multiple successful enterprise-grade projects with tight deadlines.
- Led and participated in successful business process automation projects.
- Ability to determine and deploy best methodology for the scale and requirements of the application.
- Exposure to modern enterprise applications, and their interfaces (APIs and GUIs).
- Demonstrated experience in the development or deployment of one or more enterprise software applications is an advantage.
- Exposure to low-code Business Process Management (BPM) solutions and their interaction with RPA is a strong differentiator.
- Exposure to Continuous Integration/Continuous Delivery, Agile Scrum, and DevOps methods.
- Knowledge of tax, compliance, or accounting processes and applications is a strong differentiator.
- Five years or more of implementation, consulting, or technology project management.
- Lean or Six Sigma certifications and experience preferred.
- Demonstrates leadership engagement and influencing skills.
- Manages multiple concurrent projects in a cross-functional organization and excels in a dynamic and collaborative environment supporting high-growth and fast-paced business units.
- Ability to coach teams to quickly identify core issues and determine solutions while creating structure around ambiguity.
- Strong drive for results and continuous improvement.
- Outstanding organizational, communication, and interpersonal skills.
- Proficient in Microsoft® Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research.
- Fluency in at least one programming language, scripting language, or automation platform is highly desired.
- Experience with one or more database platform is also a strong indicator for success in the role.
Benefits:
- Hybrid Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO)
- 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
- Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
- Benefits Eligibility Effective Day One
- 401K with Employer Match
- Tuition Reimbursement After One Year of Service
- Fertility Assistance Program
- Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
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