Manager – SMB Sales Engineering
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Manager – SMB Sales Engineering leading technical team driving revenue at Lumos, a fiber optic internet provider. Collaborating with cross-functional teams to optimize operational workflows and improve processes.
Responsibilities:
- Lead, coach, and develop a high performing team of SMB Sales Engineers.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Partner with SMB Sales leadership to support pipeline growth and construction completion.
- Improve win rates from identifying opportunities through construction completion.
- Assess and improve end-to-end SMB workflows from qualification to billing activation.
- Identify process bottlenecks and implement scalable solutions to reduce cycle time.
- Coordinate internal and external resources for access agreements and site survey completions.
- Rapidly scale solution design and construction hand-off, and revenue acceleration.
- Develop standardized tools, templates, and processes to improve consistency and execution.
- Collaborate with Construction and NetOps teams for alignment of timelines and requirements.
- Serve as an operational bridge between Sales, Legal, and Finance.
- Leverage various systems for workflow tracking, i.e. Salesforce, AGOL, VC4, Sitetracker etc.
- Improve communication and documentation standards to reduce friction in deal execution.
- Support forecasting accuracy by providing insights into project feasibility and deliverables.
- Performs other duties as assigned, including departmental and cross-functional projects.
Requirements:
- 5+ years of experience in sales engineering, technical pre-sales, construction and operations.
- 2+ years of experience leading or mentoring technical teams.
- Associate’s degree required; bachelor’s degree preferred.
- FTTH telecom service provider experience required.
- Proactive, independent, and ability to take initiative to keep on-task and on-target.
- Excellent communication and presentation skills.
- Experience in high-growth, fast-paced environments.
Benefits:
- Comprehensive health, dental, and vision coverage.
- Competitive compensation packages, including bonus options for eligible positions.
- Paid Time Off & Paid Holidays.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
- 100% employer-paid life and disability insurance.
- Employee Assistance Program (EAP) with access to professional support for life’s challenges.
- 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
- Wellness program offering education and cash incentives for gym attendance and nutrition programs.
- Employee referral bonuses.
- Discounts on Lumos Fiber Internet for employees who live in our service areas.
Similar Jobs
Senior Sales Engineer
Senior Sales Engineer managing pre-sales technical engagements for Calix in the DACH region. Positioning and selling FTTH and networking solutions while influencing customer decisions.
Sales Engineer – US Public Sector
Sales Engineer providing consultative solutions for US Public Sector customers. Partnering with sales teams and evangelizing Menlo Security Isolation Platform to drive business.
Technical Sales Engineer
Technical Sales Engineer providing field support and technical assistance to clients in Livorno and Pisa. Collaborating with internal teams and ensuring client satisfaction.
Clinical Sales Engineer
Clinical Sales Engineer driving clinical insights in healthcare sales cycles and demos for Ambience. Collaborating across teams to influence clinical workflows and product strategies for large health systems.
Sales Engineer
Sales Engineer demonstrating Oscilar's AI Risk Decisioning platform to clients. Building trust through technical expertise and client interaction.
Senior Sales Engineer
Senior Sales Engineer at RevenueCat helping developers optimize app monetization strategies through technical expertise and customer guidance.
AI Sales Engineer – Service Providers
AI Sales Engineer focusing on driving revenue and technical success for MSSP, MDR, MSP, and System Integrator organizations using agentic AI solutions.
Territory Sales Engineer – Electrical Design Software
Lead technical presales engagements for DTM electrical design software portfolio. Deliver demos and support sales processes across the Eastern and Central US regions.
Sales Engineer – Cloud
Sales Engineer providing technical direction and business guidance for cloud solutions in North America. Responsible for partner enablement goals and overseeing technical account-level activities.
Regional Sales Engineer, NG SIEM – Corporate
Sales Engineer guiding prospective customers through their discovery of NG-SIEM. Collaborating closely with sales and delivering technical value to increase customer adoption.
Sales Engineer I
Sales Engineer providing technical demonstrations and support for Ignition software. Engaging with customers through web demos, Lunch and Learns, and industry events to ensure successful software usage.
Technical Sales Engineer – Southeast USA
Technical Sales Engineer managing OEM/Tier 1 customers and maximizing heat shielding opportunities. Collaborating with engineering teams and building customer relationships in the manufacturing sector.
Sales Engineer
Sales Engineer responsible for driving sales in the Netherlands region for Mastercam. Engaging with customers and partners to provide CAD/CAM solutions while exceeding sales forecasts.
Inside Sales Engineer
Pre-Sales Systems Engineer enabling sales engagements and developing solutions for Fortinet's SMB customers. Assessing IT business goals while delivering compelling presentations for partners.
Senior Solutions Architect
Corporate Architect defining IT solutions and integrations for Spread Tecnologia. Evaluate internal functions while collaborating with IT professionals to improve technology processes.
Sales Engineering Manager
Manager, Sales Engineering responsible for leading a team and developing effective sales strategies. Joining Greenhouse to enhance hiring processes and drive sales engineering success.
Senior Technical Sales Engineer
Senior Technical Sales Engineer leading technical engagements for GCP sales strategies in various sectors. Focused on delivering winning proposals and client solutions across retail, hospitality, entertainment, and e-commerce.
Senior Cloud Operations Partner, Presales Architect
Cloud Ops Suite Partner Presales Architect enabling HPE's virtualization solutions and supporting partners. Collaborating with mid-market customers on cloud operations and virtualization initiatives.
Sales Engineer
Field Sales Engineer responsible for identifying prospects and servicing existing accounts at Festo. Providing technical expertise throughout the sales process and ensuring customer satisfaction.
Sales Engineer – Department of Defense
Sales Engineer for DoD at Motorola Solutions providing technical sales support for advanced radio and networking solutions. Collaborating with sales, marketing, and business development teams to create tailored customer solutions.