Sales Engineer
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Job Description
Sales Engineering Associate supporting Raintree Systems' healthcare technology and enterprise growth strategies. Managing demo environments, RFP responses, and improving Sales Engineering operations.
Responsibilities:
- Maintain and enhance Raintree's sales demo environments and data sets.
- Ensure demos accurately reflect real-world outpatient therapy workflows.
- Support new feature releases and demo readiness efforts.
- Assist with RFPs, RFIs, security questionnaires, and technical evaluations.
- Maintain a centralized library of approved responses and supporting documentation.
- Research product capabilities, integrations, and technical requirements.
- Document customer workflows and business processes.
- Create process maps, solution documentation, and technical resources.
- Support discovery efforts by organizing customer requirements and operational needs.
- Support project coordination across Sales, Product, Marketing, and Customer Success.
- Maintain technical assets, playbooks, and documentation repositories.
- Help identify opportunities to improve efficiency and scalability across the Sales Engineering function.
Requirements:
- 2–5 years of experience in healthcare technology, healthcare SaaS, EHR/EMR systems, software implementation, technical support, or solution consulting.
- Strong written communication and documentation skills.
- Excellent organizational and project management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Preferred Experience with EHR, EMR, Practice Management, Revenue Cycle Management, or healthcare software platforms.
- Experience supporting RFP, RFI, or technical proposal processes.
- Familiarity with Salesforce, Google Workspace, Canva, and presentation tools.
- Experience creating workflow documentation, process maps, or technical documentation.
- Knowledge of healthcare interoperability, integrations, or APIs.
Benefits:
- Remote Work/Work From Home
- Paid Time Off/11 Paid Holidays/Year-End Holiday Break
- Health, Dental, Vision, HSA/FSA
- 401K with Company Match
- Disability & Life Insurance
- Employee Assistance Program
- Paid Parental Leave
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