Manager, Talent Operations
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Job Description
Talent Operations Manager leading Varsity Brands’ recruiting technology, analytics, talent marketing, sourcing, and early-career programs. Improving enterprise talent processes, compliance, and candidate experience.
Responsibilities:
- Lead, coach, and develop the Talent Operations team
- Manage team workload, capacity, sourcing assignments, productivity, quality, and candidate experience
- Recruit, onboard, retain, and develop team talent
- Own the Talent Acquisition technology stack strategy, roadmap, implementation, integration, maintenance, and optimization
- Oversee system enhancements and customized configurations
- Manage vendor relationships, contracts, business reviews, service levels, and deliverables
- Partner with IT, HRIS, HR, and process owners on workflow continuity, adoption, compliance, and AI solution deployment
- Own Talent Acquisition data reporting and analytics, including dashboards and recurring reporting
- Analyze and communicate recruiting KPIs and trends, translating insights into recommendations
- Establish audit routines for regulatory compliance and data integrity with HR Compliance and Legal
- Lead Talent Marketing strategy, employer brand campaigns, career site content, advertising, social media, and recruitment marketing technology
- Measure and optimize talent marketing performance, media spend, and channel mix
- Own the Early Career Program, including internship and entry-level hiring, university partnerships, events, pipelines, and conversion
- Design early career cohort experiences and improve the program using retention and performance data
- Enable sourcing through tools, licenses, talent pools, market intelligence, and search strategies
- Develop sourcing playbooks, training, and best practices
- Drive continuous improvement, change management, and training across talent processes and tools
- Liaise between Talent Operations, HRIS, HR, IT, and Talent Acquisition on policy, process, and system changes
Requirements:
- Demonstrated experience leading configuration, management, and implementation of ATS, HCM, and/or CRM systems
- Strong data and analytics acumen; experience building dashboards and executive reporting
- Advanced MS Excel and PowerPoint skills required
- Knowledge of process improvement methodologies preferred, including continuous improvement, value stream mapping, Lean Six Sigma, design thinking, and workflow mapping
- Strong communication and stakeholder management skills
- Bachelor’s Degree or equivalent experience required
- 5+ years of experience in Talent Acquisition, Talent Operations, HRIS, and/or recruiting operations required
- 2+ years of people leadership experience required
- Experience managing multi-functional teams preferred
- Demonstrated ATS, HCM, and/or CRM systems experience required; Workday and Phenom preferred
- Experience analyzing and reporting data and communicating insights to senior leaders required
- Experience managing vendor relationships, budgets, and contracts required
- Experience collaborating with Human Resource functions required
- Experience with project management, implementation workbooks, and training deployment required
- Experience with talent marketing, employer branding, and/or recruitment marketing platforms preferred
- Experience building or managing early career, internship, or campus recruiting programs preferred
- Ability to perform sedentary office-environment duties, including filing, lifting files, opening filing cabinets, and bending as necessary
Benefits:
- Comprehensive Health Care Benefits
- HSA Employer Contribution/ FSA Opportunities
- Wellbeing Program
- 401(k) plan with company matching
- Company paid Life, AD&D, and Short-Term Disability
- Generous My Time Off & Paid Holidays
- Varsity Brands Ownership Program
- Employee Resource Groups
- Access to Financial Coaching and member-owned Credit Union
- St. Jude Partnership & Volunteer Opportunities
- Employee Perks including discounts on personal apparel and equipment!
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