Marketing Agent
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Job Description
Marketing Agent handling leads and transferring calls to sales for Timeshares and Marketing Packages. Maintaining performance goals while ensuring correct information distribution to guests.
Responsibilities:
- Dial leads from assigned lead campaigns and transfer calls to Sales Executives, Telemarketing Agents and/or Customer Service in an attempt to sell Timeshare, Marketing Package or solve any issues with memberships.
- Call leads and warm transfer calls to Sales Executives to generate additional volume and/or package sales.
- Take inbound calls from campaigns and determine where lead should be directed.
- Maintain an upbeat, positive demeanor especially when interacting with Hilton guests, coworkers, supervisors, and managers.
- Maintain individual sales and marketing goals for performance.
- Ensures guest meets minimum eligibility requirements to tour sales center.
- Distribute only HGV authorized information and ensures that information is accurate.
Requirements:
- Superior sales knowledge and ability to close the sale.
- Basic computer skills.
- Basic math skills.
- Detailed and goal oriented.
- Timeshare industry knowledge.
- Ability to handle challenging customers and phone calls.
- Must reside in a state where HGV has approved Work from Home (AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, WN)
Benefits:
- Excellent earnings package and uncapped commissions.
- Outstanding health care options (medical, dental, and vision that encourage preventative care).
- Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
- Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night! Also qualify for Friends & Family discounts for your loved ones!
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