Medicare Sales Manager – Territory Lead, Senior Role
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Job Description
Medicare Sales Manager driving Medicare sales performance and coaching agents in assigned territory. Seeking a player-coach leader to build and scale sales systems for a fast-growing Medicare agency.
Responsibilities:
- Own Medicare sales performance across the territory (appointments, conversions, enrollments, retention)
- Lead and coach agents across virtual and in-person channels
- Step in to sell during peak demand or coverage gaps
- Ensure consistent execution of the sales process and high-quality member experience
- Design and build sales reporting, dashboards, and KPI frameworks
- Develop and standardize sales processes, workflows, and operating rhythms
- Create job aids, templates, and training resources to drive consistency and scale
- Identify inefficiencies and implement process improvements across the sales org
- Partner with operations, marketing, and technology to improve systems and automation
- Coach agents on consultative sales, compliance, and performance improvement
- Support recruiting, hiring, onboarding, and ramp of new agents
- Drive accountability to performance standards and KPIs
- Serve as a subject matter expert on Medicare products, compliance, and carrier processes
- Support agent certification, contracting, and ongoing readiness
- Support onboarding and success of credit union partners
- Drive member engagement through events, webinars, and branch activity
- Ensure operational readiness for new market and partner launches
- Lead cross-functional initiatives and special projects (process, tools, launches)
- Act as an escalation point for complex agent or operational issues
- Own key SME areas (e.g., analytics, onboarding, training, recruiting) that support broader organizational scale
Requirements:
- 5+ years of Medicare sales experience with a track record of driving enrollment growth
- 2+ years leading or coaching Medicare agents
- Demonstrated experience building sales processes, reporting, or operational systems
- Active health insurance license
- Strong knowledge of Medicare products, compliance, and carrier processes
- Must live in Mid-Atlantic / Northeast Regions. Driving distance to airport less than 1 hour and/or (direct flights to Boston, NY, Baltimore)
Benefits:
- Employees receive a total compensation package including base salary, policy incentive commission, options, health benefits (healthcare, vision, and dental), paid time off + holidays, and 401k with employer contribution.
- You may choose the technology you need to help you excel in your role.
- You will work in a flexible environment with an impact-driven, high-growth team that is changing the future of retirement healthcare.
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