Mission Solutions Manager – Network
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Job Description
Mission Solutions Manager integrating and deploying networked mission systems for defense technology startup Reveal. Focused on hands-on technical integration and field support in remote environments.
Responsibilities:
- Own end-to-end system integration for fielded mission solutions combining UAS, sensors (including RF-enabled systems where applicable), edge compute, mobile devices, and network transport.
- Design, configure, and troubleshoot field networking for distributed environments: IP planning; bridging vs. routing; VLANs; NAT; DHCP/DNS; multicast/unicast considerations; and performance constraints over low-bandwidth or high-latency links.
- Diagnose and resolve system issues across link, network, and application layers using structured troubleshooting, logs, and packet capture tools (e.g., tcpdump/Wireshark), and implement durable fixes through configuration, automation, documentation, or engineering escalation with clear repro steps.
- Serve as a technical liaison between Mission Solutions, Engineering, Product, Operations, and external partners—translating field requirements into actionable technical work and driving resolution to completion.
- Prepare, configure, test, and deploy mission hardware kits and supporting equipment; validate readiness and ensure repeatability through checklists and "golden configuration" baselines.
- Provide field support for customer operations, evaluations, and demonstrations, including setup/teardown and on-site troubleshooting as needed.
- Develop and maintain SOPs, runbooks, reference architectures, and network/wiring diagrams to standardize deployments and reduce friction for field teams.
- Manage Mission Solutions equipment readiness: inventory status, assignment tracking, kit standardization, and lifecycle coordination (repairs/RMAs/vendor coordination).
- Assist with forecasting, procurement inputs (BOMs/buy lists), and operational planning to support mission schedules and partner needs.
- Help establish and run recurring internal coordination rhythms (readiness reviews, integration syncs, after-action feedback loops) to improve execution velocity and quality.
Requirements:
- Demonstrated ability to independently integrate and troubleshoot complex hardware/software systems in real-world environments.
- Strong practical understanding of IP networking fundamentals, including L2/L3 concepts, bridging vs. routing, DHCP/DNS, NAT, TCP/UDP behavior, and basic multicast.
- Hands-on experience with at least two of the following domains: Networked unmanned systems (UAS) and payload integration, Edge compute (Linux-based systems; embedded/rugged compute a plus), Field networking (bridges, routers, managed switches, Wi-Fi links, constrained networks), Sensors or communications-adjacent systems (including RF-enabled platforms or detection systems)
- Ability to collaborate effectively with engineers and technical stakeholders, providing clear documentation, logs, and reproducible problem statements when escalation is required.
- Strong written and verbal communication skills; ability to produce clear technical documentation that others can execute.
- Highly organized and detail-oriented, especially in equipment readiness, configuration management, and field logistics.
- Willingness and ability to travel up to 40% and support operations in field environments.
- Ability to lift and move typical field equipment cases and supporting hardware.
Benefits:
- Medical, Dental, Vision coverage
- HSA/FSA options
- Parental Leave
- 401(k): 100% match for the first 6% contributed
- Unlimited Paid Time Off
- Home Office Stipend
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