National Account Manager
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Job Description
National Account Manager at Leo FM driving revenue generation from large-scale strategic IFM customers. Designing and executing scalable sales motions for complex facility services contracts.
Responsibilities:
- Build, refine, and execute a go-to-market strategy for enterprise accounts (national chains, multi-site portfolios, institutional clients).
- Forecast pipeline and revenue, set targets, monitor sales metrics (win rates, sales cycles, average deal size, churn, etc.).
- Own and manage large, multi-site, multi-year RFPs and contract negotiations with senior stakeholders (C-suite, facility directors).
- Collaborate with marketing, operations, service delivery, and finance to build compelling proposals, pricing models, value propositions, and support the full sales lifecycle.
- Drive customer relationship management at the executive level, upsell / cross-sell opportunities, renewals, and account expansion.
- Analyze market trends, competition, pricing, and product mix to refine positioning and differentiate Leo FM’s offering.
- Develop scalable processes, tools, sales enablement resources, and operational rigor to support growth.
- Report regularly to executive leadership on sales performance, forecasts, risks/opportunities, and strategic insights.
Requirements:
- 15+ years of enterprise B2B sales experience, ideally in facility services, facilities management, building services, real estate services, or a related services industry.
- Proven track record of selling large, complex, multi-site contracts (7–8 figure deals).
- Strong executive presence and ability to engage senior stakeholders for enterprise sales solutioning.
- Expertise in negotiation, RFPs, contracting, pricing strategies, and governance.
- Analytical mindset—comfortable with metrics, forecasting, pipeline management, CRM data.
- Excellent communication, presentation, and storytelling skills.
- Ability to work cross-functionally with operations, marketing, finance, and deliver results in ambiguous, fast-changing environments.
- Bachelor’s degree (MBA or related advanced degree a plus).
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