Operations Manager
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Job Description
Operations Manager leading operational transition and maintenance for a National Weather Service Agile development program. Overseeing teams delivering testing, training, and IT support.
Responsibilities:
- Support a National Weather Service (NWS) Agile development program and subsequent transition, operations, and maintenance
- Lead operational transition and sustainment efforts
- Manage teams that provide testing, training, help desk, and IT support
- Lead the creation of interactive/electronic knowledge management CDRLs and develop testing, training, transition, and O&M plans
- Oversee contractor formal Developmental Test and Evaluation (DT&E) and support Government Operational Test and Evaluation (OT&E)
- Lead training and provisioning of the new system to the user community
- Manage Help Desk and IT teams during O&M phases
Requirements:
- Bachelor’s degree in a technical major (Engineering or Atmospheric Science)
- At least 8 years of experience working directly with/for NOAA NWS
- Experience leading complex logistical projects
- Experience delivering training on time-sensitive meteorological software
- Experience transitioning operations from legacy to new software
- Experience coordinating across various NWS stakeholders and offices
- Experience with meteorological software and environments
- Understanding of various meteorological data formats
- Experience developing user manuals and implementation guides
- Ability to assess feasibility and viability of operational user requests for enhanced capability
- Strong analytical, conflict resolution, and communication skills
- Ability to adapt to changing environments; team-oriented and mission-focused
- Working knowledge of common software and database languages
Benefits:
- 401K plan with company match
- medical
- dental
- vision
- life insurance
- AD&D
- flexible spending account
- disability
- paid time off
- flexible work schedule
- career advancement through professional training and development
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