Outbound Sales Specialist
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Job Description
Remote Outbound Sales Specialist making outbound calls to encourage enrollment in energy savings programs. Must thrive in a high-volume, sales-driven environment while working remotely.
Responsibilities:
- Drive success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their bill
- Meet daily outbound sales production and monthly quality goals
- Identify eligibility, then consistently close enrollments
- Be an active team member in a remote environment; participate in training sessions and more to develop and grow
- Thrive in an environment to earn a commission, based on defined metrics
Requirements:
- High School Diploma or GED (required)
- Ability to type 35+ WPM
- No attendance or punctuality concerns
- Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred
- Ability to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously
- Sales-oriented with a focus on customer service satisfaction “How can I help you?” attitude
Benefits:
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
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