Clinical Sales & Application Specialist
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Job Description
Clinical Sales & Application Specialist driving growth in Software Business sales, optimizing product utilization and fostering customer relationships. Requires experience in clinical environments and clinical software utilization.
Responsibilities:
- Work and support to achieve individual goals and the Software Business Sales team goals
- Demonstrate solutions and optimize product utilization
- Foster positive customer business relationships
- Identify and develop product expansion opportunities
- Support the marketing team; in the communication of sales support materials, at promotional events
- Gather data for market and competitive analysis
- Provide support throughout the sales process for new and expansion opportunities
- Prepare and perform company, product and/or industry related presentations for all Software Business solutions
- Perform consultative workflow assessments to provide recommendations for placement, best use, and value benefits of our solutions
- Assist with on-time projects and mitigation of risks
- Maximize customer utilization of all Software Business solutions and applications
- Perform discovery to identify and develop expansion opportunities for solutions and services
- Drive software and hardware upgrades
- Perform analysis of customer operations and data, supporting recommendations to customers
- Assist in field research of market trends and collection and dissemination of competitive information internally to appropriate departments
- Participate in both local, national or international vendor trade shows as required
- Assist in the development and performance of sales training events and materials as directed by Software Business leader and Global Sales department
- Procure, schedule, and conduct customer meetings pertaining to customer wellness and sales
- Manage territory customers, develop customer advocates and reference sites
- Assist contracts team with clinical oversight as needed, and assist with Software Business solutions RFP’s and IT Security Questionnaires
- Other Duties pertinent to software business sales as assigned
Requirements:
- Bachelor's Degree Preferred
- 3-5 years experience in the clinical environment (e.g. Blood Bank, Transfusion Services Management, TSO, Trauma, OR) is strongly preferred
- 3-5 years experience with clinical software (e.g. BBIS) is highly regarded
- Demonstrated skills in Microsoft Office (Word, Excel, PPT) required
- MLS, MT, CLS, SBB, RN License strongly preferred but not required
Benefits:
- 401(k) with up to a 6% employer match and no vesting period
- Employee stock purchase plan
- Flexible time off for salaried employees
- Accrual of three to five weeks’ vacation annually for hourly employees (based on tenure)
- Accrual of up to 64 hours (annually) of paid sick time
- Paid and/or floating holidays
- Parental leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Health and welfare benefits
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