Part Time IT Administrator – 20 hours/week
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Part-Time IT Administrator at Kotter managing internal IT and MSP relationship. Serving as a primary contact for IT needs and providing technical support.
Responsibilities:
- Oversee the tactical management of our internal IT operations
- Serve as the primary point of contact for internal technology operations
- Manage the relationship with our external IT Managed Service Provider (MSP)
- Act as the primary owner of the MSP relationship, triaging high-level issues to them
- Serve as the first line of defense for staff IT issues via Slack/Email
- Physically provision, set up, and ship laptops (Mac) for new hires
- Manage access permissions, user accounts, groups, shared drives, and security settings within Google Workspace
- Execute routine compliance checklists provided by the MSP
- Conduct weekly/monthly health checks of essential business automations and integrations
- Help support the identification, configuration, and adoption of new platforms and systems
Requirements:
- Bachelor’s Degree in IT, CS, Systems Administration or similar concentration or equivalent practical experience required.
- 3-5 Years working experience and administration skills with computers, computer systems, servers, networks, SaaS-based services, and other technical systems
- Must have experience managing Google Workspace administration
- Must be familiar with IT security systems, procedures, and policies
- Preferred experience working within a Training Services, Consulting, or Professional Services business model (e.g. selling training as a product).
- Proven experience with LastPass, and physical hardware logistics (Mac imaging and inventory) preferred.
- Experience being the primary IT administrator of a growing company preferred.
- Ability to manage external vendors (MSP) and interpret SLAs to ensure accountability while managing escalations as necessary.
Benefits:
- Equal employment opportunities and reasonable accommodations for qualified individuals with disabilities
Similar Jobs
Bilingual Helpdesk Associate
Bilingual Helpdesk Associate handling customer inquiries in English and Spanish. Providing technical support and maintaining long-term customer relationships.
IT Support Specialist
IT Support Specialist providing essential technical support for Bold Commerce's remote team. Focusing on employee access management, troubleshooting, and system maintenance.
Senior Federal Acquisitions Helpdesk Analyst
Senior Analyst supporting Momentum Financials implementations at CACI for government clients. Providing customer support and leading team engagements in a high visibility environment.
IT Supporter
IT Supporter helping customers with IT system inquiries. Analyzing and resolving hardware and software issues remotely and on-site.
IT Support Trainee
IT Support Trainee at NTT DATA Business Solutions providing technical support. Working on daily IT-related tasks across various responsibilities in the NTT DATA team.
IT Support Specialist
Help Desk Technician providing remote IT support for a growing portfolio of users. Troubleshooting, documenting, and resolving technical issues via phone and email.
PMA Audit Specialist
PMA Audit Specialist conducting onsite inventory audits and analyzing data for customers. Requires extensive travel and collaboration with various teams in North America.
Director, Enterprise Architecture
Director Enterprise Architecture responsible for developing and implementing Capital's Enterprise Architecture strategy. Leading technology initiatives and ensuring alignment with corporate objectives.
Enterprise Architect
Senior technical leader at C1 aligning enterprise technology strategies with business objectives. Partnering with clients to deliver scalable, secure, and innovative architectural solutions.
1st Level Global Help Desk
1st Level Global Help Desk providing IT support to Fressnapf employees. Focused on troubleshooting hardware and software issues via phone and ticketing system.
Helpdesk – IT Support Specialist (m/f/d)
IT Support Specialist providing first-line assistance for business clients in a remote setting. Handling IT issues with a focus on communication and service quality.
Helpdesk, IT Support
Service Desk Agent supporting business clients with IT inquiries such as hardware and software issues. Role involves customer communication, ticket management, and proactive system monitoring.
User Help Desk Technician – UHD
User Help Desk employee providing IT support to employees in Hamburg. Working with a 5-member team to resolve IT issues and support users.
IT Support Specialist
IT Support Specialist managing Android tablet environments used in a fast-moving AI-native healthcare platform. First line of defense for device configuration and Tier 2 support, ensuring reliability for clinicians.
Technical Customer Support Representative
Technical Customer Support Representative providing support for GenLogs’ Truck Intelligence™ platform. Responsible for resolving user issues and enhancing customer experience with technical support.
Enterprise Architect, Public Sector
Enterprise Architect managing IT solution architecture for HPE's Public Sector presales team. Collaborating with clients to understand needs and drive technical transformation across North America.
IT Technician
Junior IT Technician providing hands-on experience across technologies and support for internal users. Seeking motivated junior talent eager to learn and grow in a tech-driven environment.
Help Desk Support 3
Help Desk Support 3 specialist providing Tier 1 technical assistance to NAVFAC Cloud users. Managing support lifecycle from ticket creation to escalation and ensuring service quality.
SVP, Enterprise Architecture – Strategy
SVP leading technology vision and enterprise architecture at Everway. Driving technology investments that enhance growth and scalability.
IT Engineer
Backend engineer developing and maintaining systems and APIs at Dane Street; collaborating on business needs and technical solutions.