Partner Accelerator Specialist – EMEA
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Job Description
Specialist managing execution of the Partner Program for Ciena’s EMEA region. Enhancing partner readiness and ensuring seamless experience for internal and external stakeholders.
Responsibilities:
- Drive end-to-end execution of the Partner Program across the EMEA region, ensuring operational consistency and strategic alignment
- Develop clear, simplified resources to help internal teams effectively understand and leverage partner programs such as Opportunity Registration and Not for Resale (NFR)
- Facilitate business planning with partners, including template creation, administrative coordination, and approval management
- Lead structured onboarding for new partners and new employees within partner organizations, guiding them through contract submission, ramp activities, and program fluency
- Create mechanisms to measure partner enablement effectiveness, including follow-up processes for Planner Plus, Quote Plus, and webinars
- Manage and report regional partner activity on a weekly, monthly, and quarterly basis to support visibility and decision-making
- Partner closely with regional leaders to track, analyze, and operationalize partner performance metrics
Requirements:
- 5+ years of progressive experience in operations, channel programs, or partner management
- Bachelor’s or Master’s degree in a quantitative, business, or related field—or equivalent experience
- Proven background in business or sales operations supporting partner success and performance metrics
- Strong analytical, organizational, and problem‑solving capabilities
- Demonstrated experience managing multiple priorities with urgency and accuracy
- Excellent communication skills and the ability to collaborate across teams and regions
- A track record of operational execution and delivering measurable outcomes
Benefits:
- Flexible work environment
- Individual growth
- Well-being and belonging
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