Partner Experience and Relationship Analyst
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Job Description
Analista remoto gerindo a jornada, contratos e experiência de profissionais PJ e parceiros externos. Coordenando fornecedores, indicadores, comunicação, engajamento e melhorias para uma health tech.
Responsibilities:
- Serve as the focal point for the relationship and experience of independent contractors and external partners
- Manage the journey from contracting and onboarding through the end of the partnership
- Coordinate requests from professionals and suppliers with internal teams
- Ensure compliance with established processes, deadlines, policies, and commitments
- Lead contract governance and the end-to-end lifecycle, including onboarding and offboarding
- Manage contracts, terms, renewals, documentation, and billing in coordination with Legal and Finance
- Build and maintain analytical controls and performance indicators (KPIs)
- Monitor contracts, suppliers, mandatory training, and integration status
- Track deadlines, outstanding items, and follow-ups, ensuring the timely completion of deliverables
- Act as the central communication channel between responsible teams
- Plan and execute integration, recognition, and engagement initiatives
- Organize events and communication initiatives
- Identify improvement opportunities and implement efficient solutions
- Anticipate risks and needs, independently resolve operational complexities, and escalate critical decisions to leadership
Requirements:
- Bachelor’s degree completed or in progress in Business Administration, Business Management, Finance, or related fields
- Experience in technology companies, SaaS businesses, startups, or digital ecosystems
- Experience working with independent contractors, including onboarding and managing their journey
- Strong command of administrative controls, deadline tracking, documentation, and follow-ups
- Experience with internal communications, Employee Experience, engagement, and integration
- Experience organizing corporate events, team gatherings, workshops, and recognition initiatives
- Ability to coordinate processes among different stakeholders autonomously, in an organized, and results-oriented manner
- Intermediate or advanced Excel skills
- Knowledge of ClickUp, Jira, or similar tools
- Familiarity with activity management and request-tracking tools
- Knowledge of Vendor Management
- Knowledge of Employee Experience / People Experience
- Strong attention to detail
- Internal communications and employer branding
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