Payroll Manager
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Job Description
Payroll Manager for Assurant overseeing payroll operations in the United States, Puerto Rico, and Canada. Ensuring compliance and delivering operational excellence across multiple jurisdictions.
Responsibilities:
- Oversee and manage end to end payroll activities including audits, reconciliations, yearend processes, garnishments, benefits, equity, and special payments.
- Ensure compliance with IRS, CRA, Puerto Rico Hacienda, and applicable state/provincial/local laws.
- Lead the design, documentation, and testing of payroll controls and risk mitigation measures.
- Maintain jurisdictional tax setup, updates, and adherence to legislative changes.
- Lead and develop payroll specialists and analysts; build a culture of accuracy, accountability, and strong employee experience.
- Deliver and maintain payroll dashboards and KPIs (accuracy, timeliness, SLA performance, tax error rate, processing costs).
- Develop and execute regional payroll strategies aligned with global policies and operating models.
- Serve as the primary escalation point for complex payroll, taxation, and compliance issues.
- Demonstrates strong functional expertise in enterprise payroll systems; leverage payroll data and dashboards to perform reconciliations and analyze trends.
- Manage relationships with external payroll vendors and drive SLA performance and optimization.
Requirements:
- Minimum of 7 years of progressive payroll experience with significant U.S. multistate exposure.
- Strong experience with Canadian payroll and Puerto Rico payroll.
- Deep knowledge of payroll laws and compliance across North America.
- Experience managing multi country payroll teams or leading a payroll function.
- Proficiency with Workday and major payroll systems (ADP, Deel etc.).
- Strong analytical, problem solving, and reporting skills.
- Ability to operate successfully in a fast paced, complex global environment.
- Experience in a shared services or Center of Excellence environment.
- Above average computer literacy, e.g., EXCEL, WORD, and various vendor applications.
- Strong organizational abilities with excellent verbal and written communication skills to communicate effectively with various levels of management and staff personnel.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
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