Pharmacy Technician
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Job Description
Remote Pharmacy Technician supporting TEKsystems’ Medicare Advantage clients by closing medication-adherence gaps. Conducting high-volume outbound calls to diabetic members.
Responsibilities:
- Support Medicare Advantage plans by closing gaps in care
- Primarily address three medication adherence measures for diabetic members
- Make up to 100+ outbound calls per day in a call center environment
Requirements:
- High School Diploma or GED
- CPhT (PTCB) / ExCPT (NHA), RMA / CMA, MA-Co
- Medical Assistant Certs NOT ACCEPTED (NCCT, AAH, NAHP)
- Proficient in Microsoft Word, Excel, Outlook, and Google
- Ability to learn new technology
- 2-5 years experience with pharmacy and heavy outbound calls
- Bilingual proficiency in English and a second language is a major plus: Spanish, Mandarin, Korean, Cantonese, or Vietnamese
- Call center experience
- Ability to make up to 100+ calls a day
Benefits:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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