Product Analyst II
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Job Description
Product Analyst II translating business needs into Agile requirements, testing, and implementation deliverables. Supporting TJX’s global distribution and fulfillment technology solutions.
Responsibilities:
- Partner with business, engineering, operations, and vendor teams to deliver scalable technology solutions for distribution and fulfillment operations
- Support new site deployments, automation and material handling solutions, vendor integrations, solution design, product delivery, testing, implementation, and post-go-live support
- Work as part of an Agile product team
- Translate business needs into requirements, process flows, user stories, acceptance criteria, test cases, and implementation support deliverables
- Partner with Product Managers, Product Owners, Engineers, Project Managers, business stakeholders, vendors, and cross-functional IT teams
- Learn business processes, ask questions, document requirements, validate solutions, support testing, and help deliver operational improvements
- Support functional testing, UAT, defect triage, hypercare, and production support transition
- Support deployments, testing events, and hypercare activities, including occasional travel to distribution or fulfillment sites
Requirements:
- Experience in supply chain, distribution, fulfillment, warehouse management, material handling equipment, automation, robotics, or vendor-delivered technology solutions
- Experience with Jira, Confluence, Zephyr, Visio, Microsoft Teams, Excel, Word, PowerPoint, or similar tools
- Experience supporting technology implementations involving vendors, infrastructure, integrations, security, architecture, or operational readiness
- Familiarity with SAFe, Scrum, Kanban, PI planning, sprint planning, backlog refinement, and Agile delivery practices
- Experience creating BRDs, process flows, wireframes, test plans, test scripts, and implementation support documentation
- Experience supporting end-to-end testing, UAT, defect triage, hypercare, or production support transition
- Understanding of change management, non-functional requirements, solution design, security intake, architecture review, or infrastructure engagement processes
- SAFe certification preferred
- Bachelor’s degree or equivalent IT delivery skillset, training, or experience
- 1 to 3 years of experience working in an Agile environment, product team, IT delivery team, business analysis role, or related position
- Experience eliciting, documenting, and refining requirements with business and technology stakeholders
- Experience creating or supporting user stories, acceptance criteria, test cases, process flows, requirements documentation, or similar delivery artifacts
- Experience participating in functional testing, UAT, defect management, or solution validation activities
- Strong analytical, critical thinking, communication, and problem-solving skills
- Ability to work in a collaborative, matrixed environment with business, engineering, vendor, and IT partners
- Ability to learn business processes quickly and translate business needs into clear, actionable delivery artifacts
- Ability to manage multiple priorities, follow through on commitments, and escalate risks or blockers appropriately
- Strong attention to detail and ability to produce clear written documentation
- Willingness to support deployments, testing events, and hypercare activities, including occasional travel to distribution or fulfillment sites as business needs require
Benefits:
- Associate discount
- 401(k) match
- Medical, dental, and vision insurance
- HSA
- Health care FSA
- Life insurance
- Short-term and long-term disability
- Paid holidays, vacation, sick, bereavement, and parental leave
- EAP
- Incentive programs for management
- Auto/home insurance discounts
- Tuition reimbursement
- Scholarship program
- Adoption/surrogacy assistance
- Smoking cessation
- Child care/cell phone discounts
- Pet/legal insurance
- Credit union
- Referral bonuses
- Supportive work environment
- Competitive salary and benefits package
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