Product Manager – OpenLab Software Products
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Job Description
Product Manager owning Agilent's OpenLab CDS software maintenance, licensing, and lifecycle strategy. Driving product adoption, migrations, commercialization, and recurring revenue growth.
Responsibilities:
- Define and manage the strategy, roadmap, and lifecycle for Software Maintenance Agreements (SMA) and assigned CDS add-on products
- Understand customer and field needs and translate insights into offerings that improve upgrades, support, lifecycle management, and product adoption
- Partner with R&D, Marketing, Sales, Services, Support, Licensing, and IT teams to define requirements, prioritize investments, and deliver business outcomes
- Develop business cases, pricing, packaging, and go-to-market strategies that drive recurring revenue, renewal rates, and customer retention
- Guide software lifecycle policies, upgrade programs, migration strategies, and customer transition plans across the CDS portfolio
- Support product launches, sales enablement, training, communications, and performance measurement
- Own product strategy, roadmap, commercialization, and lifecycle management of SMA offerings and serve as business owner for SMA programs, migration initiatives, software lifecycle strategies, and select CDS products
Requirements:
- Bachelor's, Master's, or equivalent qualification
- 8+ years of relevant experience
- Proven product management experience across the product lifecycle
- Experience with software products, maintenance agreements, licensing, subscriptions, SaaS, or recurring revenue business models
- Experience in commercialization, pricing, business case development, and go-to-market planning
- Excellent communication, stakeholder management, and cross-functional leadership skills
- Experience working with global teams and managing competing priorities
- Knowledge of laboratory informatics, chromatography data systems (CDS), software licensing, or regulated laboratory environments is highly desirable
- Experience with AI and application of AI in Laboratory software environment is highly desirable
- Willingness to travel up to 20%
Benefits:
- Option to work remotely
- Equal opportunity employment
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