Product Owner – Matchmaking
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Job Description
Product Owner improving activation, relevance, recommendations, and quality matches for paying users. Social Discovery Group operates global social entertainment and connection platforms.
Responsibilities:
- Own the paying customer's experience after purchase end-to-end, from hypothesis to results
- Increase the share of customers who reach the value moment through activation, matching, relevance, and experience
- Ensure customers see an appropriate volume of offers
- Improve recommendation relevance and trust
- Increase relevant invites to paying customers
- Raise the probability that new customers form a quality match in their first week
- Design mechanics that bring users back into conversations, including gamification, nudges, and reminders
- Identify important matching parameters for different user segments
- Use segmentation, personalization, and offer data enrichment to improve results
- Find bottlenecks and growth points in the post-purchase journey using data and research
- Turn ideas into testable hypotheses with defined success metrics
- Collaborate with engineers, designers, analysts, and data/ML specialists to ship efficiently
- Manage requirements, priorities, and timelines
- Run experiments, analyze results and product metrics, iterate, and scale successful initiatives
Requirements:
- Hands-on B2C product experience in customer experience and customer journey design, activation, onboarding, or first-session experience
- Experience with discovery-driven products with a large volume of offers or listings
- Experience with search or feed relevance, matching, or recommendation systems
- Experience with segmentation, personalization, and enriching offers with data
- Relevant background in marketplaces and aggregators, dating and social discovery, real estate and classifieds, e-commerce with large catalogs, or products built around discovery, matching, recommendations, or personalization
- Ability to formulate hypotheses and define requirements
- Ability to drive delivery
- Ability to validate results and run A/B tests and other experiments
- Comfort with qualitative and quantitative product research
- Ability to work cross-functionally with designers, analysts, and engineers
- Understanding of product metrics and how to find growth opportunities
- Results-focused mindset
- Ownership and ability to work independently
- Comfort with changing priorities
- Clear and direct communication
- Treating failures as learning opportunities
Benefits:
- REMOTE OPPORTUNITY to work full-time
- Vacation 28 calendar days per year
- 7 wellness days per year (time off)
- Bonuses up to $5000 for recommending successful applicants for positions in the company
- 50% payment for professional training, international conferences, and meetings
- Corporate discount for English lessons
- Health benefits: compensation of up to $1,000 gross per year per employee for self-purchased health insurance or doctor’s fees for yourself and close relatives if not eligible for corporate medical insurance
- Equipped workplace and necessary equipment in offices or co-working locations
- Reimbursement of workplace costs up to $1,000 gross once every 3 years for co-working or home-office setup in other locations
- Internal gamified gratitude system with bonuses exchangeable for merchandise, team building activities, massage certificates, etc.
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