Product Owner – Business Analyst
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Product Owner driving HunkWare feature delivery for College HUNKS’ franchise moving and hauling network. Translating stakeholder needs into tested, adopted product releases.
Responsibilities:
- Serve as the single front door for product requests from franchise and corporate stakeholders
- Triage requests, clarify problems, identify duplicates, and classify bugs, enhancements, or new features
- Keep requesters informed about status and expected timing
- Interview stakeholders and write epics and user stories with acceptance criteria, edge cases, and permission rules
- Write product requirements documents for larger initiatives, including problems, goals, scope, user flows, success metrics, and open questions
- Document current behavior before changes
- Answer developer questions across time zones to prevent work from being blocked
- Review UI/UX designs for business logic, copy, and edge cases
- Incorporate user feedback and usage data into design decisions
- Maintain a ranked backlog aligned with company goals, franchise impact, and engineering capacity
- Plan quarterly themes and release scope
- Break large projects into phases with defined scope, releases, and success checks
- Run final functional and regression testing in the training environment after engineering QA
- Verify calculations against expected results
- Make go/no-go release decisions and log defects
- Plan feature-flag rollouts, including initial users, default settings, and rollback plans
- Activate and deactivate feature flags for pilot locations and broader releases
- Create tickets to remove flags after features are fully live
- Review and edit in-app release notes
- Write announcements, how-to guides, and FAQs
- Notify support teams at least one day before changes affecting them
- Define and evaluate launch success metrics
- Collect pilot-user feedback and turn it into follow-up work
- Retire legacy screens after adoption targets are met
Requirements:
- 3+ years as a Product Owner, Business Analyst, or Product Manager on a B2B or internal SaaS product
- Track record of writing user stories and acceptance criteria that engineers build from without rework
- Hands-on testing experience, including user acceptance testing (UAT) or regression passes and clear bug reports
- Comfort with business logic involving pricing, quoting, discounts, taxes, or invoicing
- Daily use of Jira or a similar tracker for backlog and sprint management
- Experience working with a remote or offshore engineering team across time zones
- Clear written English
- Comfort saying no to stakeholders and explaining trade-offs
- Experience rolling out features with flags such as Split.io or LaunchDarkly, including staged rollouts and rollbacks (preferred)
- Experience with field-service, home-services, logistics, or franchise software (preferred)
- Product analytics experience with Metabase, GA4, or RudderStack (preferred)
- Ability to read SQL or write simple queries to check data during testing (preferred)
- Experience reviewing Figma designs and writing in-product copy (preferred)
- Experience writing release notes, training materials, or change-management communications (preferred)
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
Similar Jobs
Business Analyst
Business Analyst supporting AZDEQ’s myDEQ web applications. Translating environmental business rules into requirements, user stories, and tested solutions.
Business Systems Analyst
Business Systems Analyst planning and executing UAT for business applications and partner-facing platforms. Validating Salesforce-based system updates for Del Oro Consulting’s high-tech clients.
Business Analyst
Business Analyst designing and maintaining insurance services at HRM. Analyzing requirements, testing functionality, and developing PassInsurance solutions within a remote team.
Business Systems Analyst III
Business Systems Analyst delivering enterprise content management analysis, reporting, configuration, and Tier 2/3 OnBase support for First Citizens Bank.
Business/Systems Analyst
Business/Systems Analyst supporting CACI’s government IT operations and Momentum Financials. Troubleshooting production issues, analyzing requirements, and improving federal financial system functionality.
Senior Financial Analyst, Business Development
Senior Financial Analyst evaluating acquisitions, bids, and strategic initiatives for WM, North America's environmental solutions provider. Building financial models and advising senior management.
Senior Business Analyst
Senior Business Analyst helping New Brunswick government modernize business processes through Oracle Fusion Cloud ERP. Analyzing requirements, designing solutions, and supporting testing, releases, and adoption.
Senior IAM Business Analyst
Senior IAM Business Analyst translating business needs into identity and access management requirements at Hitachi Vantara. Coordinating enterprise cybersecurity delivery across stakeholders, architects, engineers, and operations.
Technical Business Analyst
Technical Business Analyst translating clinical workflows into Jira requirements, specifications, and test cases. Supporting Fonemed’s secure cloud-native virtual-care platform and healthcare software teams.
Insights Analyst
FOS Insights Analyst analyzing Ombudsman complaints and risk trends at Monzo, a UK digital bank. Turning findings into improvements that prevent customer harm.
Business Systems Analyst – Laboratory Information Technology Systems
Business Systems Analyst improving Labcorp’s LIS, LIMS, and clinical laboratory technology systems. Leading requirements, integrations, testing, and system optimization.
Business Analyst I, II, III – Personal & Commercial Residential Insurance
Business Analyst improving policy and claims administration systems for WRM’s property and casualty insurance operations. Translating insurance workflows into requirements and supporting testing, enhancements, and production issues.
Senior Business Analyst
Senior Business Analyst translating federal technology and software needs into actionable requirements. Supporting cloud application delivery, testing, documentation, and project management for government clients.
Business Analyst I, II, III – Personal & Commercial Residential Insurance
Business Analyst enhancing policy and claims systems for WRM’s property insurance operations. Translating insurance workflows into requirements and supporting testing, production issues, and delivery.
Student Solutions Analyst I
Analista de soluções estudantis no Ecossistema Ânima, organização brasileira de educação. Processando solicitações, documentos e registros de atendimento estudantil em regime 100% remoto.
Senior Business Analyst
Senior Business Analyst managing RFP processes, pricing strategy, and profit models for medical supply company Henry Schein. Analyzing customer, supplier, market, and financial data to support proposals and business decisions.
IT Business Analyst
IT Business Analyst translating business processes into ERP, CRM, and integration solutions for Cardinal Health. Supporting requirements, UAT, data flows, and AI-assisted IT workflows.
Digital Solutions Business Analyst IV – EHS
Digital Solutions Business Analyst leading EHS software implementations for AECOM, a global infrastructure consulting firm. Advising clients and mentoring staff across North American and global projects.
Business Analyst – Advanced
Business Analyst improving enterprise processes, requirements, and integrations for AlmavivA de Belgique. Supporting Agile delivery, testing, documentation, and cross-system workflows remotely from the EU.
Senior Business Analyst
Sr. Business Analyst analyzing business processes, eliciting product requirements, and translating use cases into acceptance tests. Supporting technical teams through implementation and quality reviews.