Product Owner, Fraud, Waste & Abuse
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Product Owner leading fraud, waste and abuse product strategy, roadmaps, and backlogs at Manulife. Improving claims-related capabilities through data-driven decisions and cross-functional delivery.
Responsibilities:
- Lead and prioritize critical fraud initiatives to deliver business value
- Drive product strategy, roadmap, and delivery for Fraud, Waste & Abuse capabilities
- Own and prioritize the product backlog, including epics, stories, and themes aligned to strategy
- Represent the voice of the customer by incorporating user research and feedback into product decisions
- Partner with agile teams, Scrum Leads, and cross-functional stakeholders to deliver prioritized features
- Use KPIs, experiments, and data analysis to measure performance and guide product direction
- Collaborate with Engineering, Design, and leadership to identify pain points and accelerate value delivery
- Oversee release planning, remove roadblocks, and continuously improve through learning and adaptation
Requirements:
- Required experience in Long-Term Care (LTC), preferably within Fraud, Waste & Abuse, claims, or related product environments
- Strong organizational, analytical, and problem-solving skills
- Ability to navigate ambiguity and manage competing priorities
- Excellent verbal and written communication skills
- Ability to articulate product vision, opportunities, and outcomes to diverse stakeholders
- Solid understanding of technical architecture, current technology stacks, and platform constraints
- Experience facilitating journey mapping, story mapping, and roadmap planning sessions
- Ability to lead projects or workstreams independently
- Ability to provide subject matter guidance and coordinate small cross-functional teams
- Experience in product development, project and change management
- Focus on delivery, stakeholder alignment, and continuous improvement
- Ability to use KPIs, data interpretation, and performance tracking to validate decisions, measure outcomes, and drive optimization
Benefits:
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance coverage
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Flexible work environment
- Learning and career growth opportunities
- Inclusion and well-being support
- Incentive programs and incentive compensation tied to business and individual performance
Similar Jobs
Product Manager
Product Manager owning zero-to-one product strategy, delivery, and customer growth outcomes at Hilbert. Shaping data, ML, and agentic infrastructure for B2C teams across LATAM.
Head of Product
Head of Product owning Payoneer’s stablecoin issuance, redemption, and payment roadmap. Leading regulated banking product launches from pilot through general availability.
Product Manager, Protocol
Product Manager shaping roadmap and execution for Morpho, a decentralized finance lending protocol. Translating user needs into technical protocol improvements and guiding initiatives from discovery through adoption.
Product Manager – Enterprise Imaging
Product Manager owning DeepHealth’s Enterprise Imaging Diagnostic Suite strategy, roadmap, and lifecycle. Driving healthcare software innovation across clinical workflows, AI, cloud, and interoperability.
Product Manager – All Genders
Product Manager für Accounting- und Fiscalisation-Produkte bei chargecloud. Modernisierung von Legacy-Lösungen für europaweite E-Mobility-Ladeinfrastruktur.
Senior Product Manager – Installed Systems, Video
Senior Product Manager creating video AV-over-IP products for Audinate’s networking platform. Owning whole-product strategy, roadmaps, requirements, financial plans, and go-to-market support.
Senior Product Manager, Ad Monetization
Senior Product Manager owning ad monetization products for RevenueCat, which provides infrastructure for mobile app monetization. Driving customer discovery, roadmap strategy, and measurable publisher revenue growth.
Senior Product Manager, Medical Imaging
Senior Product Manager shaping AI-enabled medical-imaging SaaS platforms at Perceptive. Driving clinical-trial automation, product strategy, compliance, and global market success.
Senior Product Manager, Perception & World Understanding Skills
Senior Product Manager advancing perception and world understanding for Agility Robotics’ Digit humanoids. Defining AI capability roadmaps, metrics, and production readiness for workplace automation.
Staff Product Manager, Fleet Software
Staff Product Manager owning fleet software strategy for ChargePoint’s EV charging network. Building platforms for truck fleets and autonomous vehicle operators across North America.
Senior Product Manager – Chronosphere
Senior Product Manager leading roadmap, research, and Scrum delivery for Chronosphere’s cloud observability platform. Driving adoption, pricing, metrics, and go-to-market strategy at Palo Alto Networks.
Product Management – Roadmap, PRD Evaluator
Product management evaluator reviewing AI-generated documents, spreadsheets, and slide decks for accuracy and quality. Providing structured feedback to help Mercor train and enhance frontier AI systems.
Senior Product Manager, Enterprise Imaging
Senior Product Manager owning DeepHealth’s enterprise imaging diagnostic software vision, roadmap, and lifecycle. Driving healthcare workflow, interoperability, AI, and cloud product strategy.
Senior Product Manager, Enterprise Imaging
Senior Product Manager guiding DeepHealth's Enterprise Imaging healthcare software portfolio. Owning strategy, roadmaps, lifecycle management, and cross-functional commercialization.
Staff Product Manager – Digital AI Engagement, Messaging
Staff Product Manager shaping Genesys Cloud AI-powered messaging and automation experiences. Driving enterprise customer engagement products from experimentation through scalable production adoption.
Senior Product Manager
Senior Product Manager shaping products for Moniepoint, Africa’s all-in-one financial platform. Driving fintech product strategy, analytics, roadmaps, and measurable outcomes.
Senior Product Manager, Trauma Surgery EMEA
Senior Product Manager driving trauma-surgery marketing for Arthrex’s orthopedic medical innovations. Leading market research, product strategy, surgeon engagement, and partnerships across EMEA.
Product Lead
Product Lead creating and productizing AI-powered solutions at SmartDev, a Vietnam-based software development company. Validating demand, shaping commercial offerings, and turning client projects into reusable capabilities.
Product Manager, Optimizer
Product Manager shaping Timely’s AI-powered school scheduling optimizer. Defining algorithmic product strategy, experiments, metrics, and scheduler experiences for K12 education.
Product Manager – Personal Wealth Growth
Product Manager driving Empower Personal Wealth growth through digital rollover and client conversion journeys. Optimizing funnels, customer experiences, and product strategy for financial services customers.