Program Coordinator
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Job Description
Professional Programs Coordinator supporting National Kidney Foundation professional membership, CME education, and clinical conference programs. Coordinating schedules, reporting, customer service, documentation, and virtual events.
Responsibilities:
- Provide administrative support for NKF Professional Membership, Professional Education/CME, and the NKF Spring Clinical Meetings
- Assist with scheduling healthcare professionals for planning meetings, podcast recordings, and related activities
- Facilitate monthly reporting for the team
- Coordinate content calendars and postings for NKF’s NephPros social media accounts
- Monitor and respond to customer service inquiries using the Salesforce service queue
- Support timelines and processes for the annual NKF Spring Clinical Meetings
- Assist with financial processing, including vendor payments and volunteer reimbursements
- Coordinate collection of required CME speaker documentation
- Maintain accurate program rosters and faculty data
- Support dissemination and tracking of the CE peer review process
- Build monthly CE activities in the Professional Education Resource Center (PERC)
- Provide editorial workflow support to the Journal of Nephrology Social Work
- Provide technical support for virtual events, including Project ECHO sessions, podcast recordings, and member calls
- Perform additional duties as required
Requirements:
- Bachelor’s Degree from an accredited college or university is preferred
- Minimum two to three years job related office administrative experience is preferred
- Previous healthcare professionals support experience is a plus
- Experience in project management/coordination desired
- Advanced organizational skills and ability to handle multiple projects and deadlines simultaneously
- Strong attention to detail and a high level of accuracy and organization
- Strong interpersonal skills and ability to build relationships and collaborate with internal and external stakeholders
- Excellent verbal and written communication skills
- Ability to provide a high level of customer service
- Word processing skills
- Computer literacy in Microsoft Office Software and Outlook Calendar
- Ability to work without close supervision, set priorities, and perform multiple tasks under deadlines and time pressure
- Highly resourceful team-player, with ability to work effectively independently
- Flexibility for business travel one time annually
- Unimpeachable integrity and trustworthiness, with tact, discretion, and professionalism
- Ability to maintain effectiveness under pressure
- Competence using standard office equipment, including telephone, personal computer, fax machine, and photocopier
- Flexibility for moderate overnight business travel, which may include weekends
Benefits:
- Plenty of vacation time, sick leave, and holidays
- Medical, dental, and vision insurance plans
- Life insurance
- 403(b) plan with matching company contributions
- Flexible spending accounts for eligible healthcare and dependent care expenses
- Commuter benefits program for transit and parking expenses
- Confidential counseling, support services, and resources through an Employee Assistance Program
- Employee referral rewards
- Diverse and inclusive workplace
- Mission-fueled culture guided by integrity, compassion, and innovation
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