Program Coordinator
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Job Description
Program Coordinator supporting a federal early-career and internship program at Reveille Group, a strategic advisory consultancy. Coordinating onboarding, mentoring, rotations, records, reporting, and participant progress.
Responsibilities:
- Provide day-to-day operational support for an enterprise acquisition early-career and internship program serving approximately 10 to 25 participants
- Coordinate participant pre-arrival and onboarding activities, communications, checklists, orientations, guidance, materials, access dependencies, and follow-up
- Maintain participant rosters, baseline records, progress records, calendars, templates, procedures, contact lists, learning records, action logs, and transition materials
- Establish communication channels, respond to routine inquiries, distribute announcements and reminders, and route policy or personnel questions to authorized Government officials
- Coordinate cohort meetings, orientations, workshops, speaker sessions, leadership engagements, peer-learning events, networking, mission briefings, capstone activities, and communities of practice
- Manage invitations, registration, attendance, materials, logistics, meeting notes, action items, follow-up communications, and event records
- Support Individual Development Plans and developmental roadmaps covering learning, assignments, mentoring, rotations, competencies, career and certification milestones, goals, and target dates
- Coordinate mentor and mentee onboarding, matching support, meetings, engagement tracking, surveys, feedback, and follow-up actions
- Support rotational and developmental assignments by coordinating objectives, schedules, stakeholders, communications, feedback, completion evidence, and outcome records
- Apply approved status criteria to identify participants who are on track, at risk, or behind; document information and escalate concerns
- Administer surveys, compile responses, identify recurring themes, and support participant-experience improvements
- Validate program data, correct discrepancies, maintain version history, and provide inputs to dashboards and reports
- Prepare status updates, participant summaries, meeting materials, monthly report inputs, milestone and risk reports, survey summaries, briefing content, and quarterly/annual review documentation
- Track commitments, deliverables, decisions, risks, issues, dependencies, and milestones; follow up and escalate concerns
- Protect applicant and employee information and follow federal privacy, information-security, records-management, system-access, and Section 508 requirements
- Meet required service levels for participant and stakeholder responses, record updates, escalations, data corrections, and meeting documentation
Requirements:
- At least 3 years of professional experience in program coordination, participant services, cohort management, workforce development, training administration, internship or fellowship support, employee development, or a related field
- Bachelor's degree in public administration, human resources, business, education, communications, organizational development, or a related field; equivalent relevant experience may be considered
- Experience coordinating onboarding, orientations, meetings, events, learning activities, or participant programs with multiple stakeholders and deadlines
- Experience maintaining rosters, schedules, participant records, milestone trackers, action logs, survey data, status reports, or comparable operational records
- Strong organizational and follow-through skills, including managing concurrent activities, changing priorities, dependencies, and time-sensitive participant needs
- Excellent written and verbal communication skills, professional judgment, attention to detail, and a service-oriented approach
- Ability to recognize and escalate risks without making decisions reserved for Government supervisors, human resources officials, or program leadership
- Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, and SharePoint or comparable platforms
- Experience with a learning-management system, CRM, applicant-tracking system, survey platform, event-management tool, dashboard, or comparable program technology
- Ability to handle participant, applicant, employee, and program information with discretion and comply with privacy, security, accessibility, records, and system-access requirements
- Ability to satisfy applicable federal suitability, onboarding, confidentiality, and information-handling requirements
- Must be in the contiguous United States and available to travel to Washington, DC and other locations occasionally/as needed
Benefits:
- Medical, dental, and vision insurance
- Flexible Spending Account (FSA)
- Paid time off
- Commuting reimbursement
- 401(k) with matching
- Wellness subsidies
- LTD/STD/AD&D insurance
- Salary plus incentive/bonus compensation
- Work-life balance focus
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