Learning Program Manager
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Job Description
Learning Program Manager delivering virtual workshops, online courses, and training bundles for the American Marketing Association. Managing speakers, LMS content, instructional quality, and learning-program production.
Responsibilities:
- Ensure AMA programming and content align with the AMA Competency Framework, educational best practices, and evolving marketing-industry and adult-learner needs
- Develop relationships with thought leaders and strategic partners to maintain a roster of speakers and trainers
- Manage programming and delivery of professional training products, including synchronous virtual workshops, asynchronous online courses, and training bundles
- Evaluate and improve AMA members’ and customers’ online learning experience
- Build and manage a roster of marketing thought leaders, freelancers, and trainers
- Collaborate with internal teams and external stakeholders on scheduling, logistics, and content preparation for paid training programs
- Support instructors and the production team with web recording, online presentations, technical support, and moderation
- Manage LMS content for accuracy and quality to ensure smooth delivery and access
- Provide instructional feedback to speakers and trainers on learning objectives, adult learning principles, and instructional best practices
- Review course evaluations and conduct continuous needs analysis to recommend curriculum improvements
- Manage video production and edit training materials into on-demand courses and microlearning
Requirements:
- Must live in AL, CO, DC, FL, GA, IL, IN, LA, MA, MI, MN, NC, NJ, NY, OH, OR, PA, TN, TX, VA, WA, or WI
- Must be authorized to work in the U.S. without employer sponsorship
- Two to four years of experience in learning and development, speaker management, or a related field
- Knowledge of adult learning theory
- High detail orientation and organization; ability to manage 15–20 trainings in various stages on a rolling basis
- Experience building relationships and influencing stakeholders
- Experience working within an LMS
- Experience with webinar moderation, including Cvent and Zoom
- Experience with video editing, including Adobe Premiere Pro
- Experience within a professional association (may also have)
- Experience in marketing (may also have)
- Experience with Google Suite and Asana (may also have)
- Experience with Salesforce (may also have)
Benefits:
- Fridays are ours: no internal meetings after 12 pm; time for learning and development or personal needs
- Annual team member summit in Chicago
- Monthly town halls and cross-team collaboration
- Bucketlist rewards program
- Six paid volunteer days per year
- Unlimited sick leave
- 4 weeks of parental bonding/caregiver leave
- 2 weeks of paid vacation
- 13 paid holidays
- Flex Fridays
- 403(b) with employer match and immediate vesting
- Fully paid life insurance at 2x base salary
- Fully paid short- and long-term disability
- Choice of two United Healthcare medical plans
- Two Guardian dental plans
- Guardian vision plan
- Free AMA membership
- Professional development content
- PCM® Marketing Manager certification exam
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