Program Manager – Federal Financial, Regulatory Service
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Job Description
Program Manager leading complex federal digital services and technology programs at Ad Hoc, a company modernizing government services. Managing delivery, finances, customers, teams, and contractual performance.
Responsibilities:
- Lead the day-to-day delivery and operational health of a complex federal technology program across multiple projects and workstreams
- Serve as a primary point of contact and trusted partner for government program leadership, sponsors, contracting stakeholders, and technical representatives
- Build and maintain strong customer relationships through consistent communication, transparency, responsiveness, and reliable delivery
- Lead multidisciplinary teams across software engineering, product, design, project management, and other technical and delivery functions
- Manage program scope, schedule, budget, staffing, risks, dependencies, contractual requirements, and overall performance
- Establish and maintain effective delivery processes supporting predictable execution, continuous improvement, and high-quality outcomes
- Facilitate program reviews, planning sessions, status meetings, and recurring customer and internal engagements
- Identify program risks, delivery challenges, and operational issues and drive them through resolution
- Communicate changes to scope, schedule, staffing, budget, or delivery expectations to internal and customer stakeholders
- Maintain accurate program reporting and visibility into milestones, deliverables, staffing, risks, dependencies, and contractual commitments
- Manage program financial performance, including planned revenue, staffing, billable utilization, labor allocation, and gross margin
- Lead, manage, and mentor cross-functional team members while supporting performance management, professional development, resource planning, hiring, and onboarding
- Partner with technical and practice leadership to ensure teams have the skills, resources, and support necessary to meet program objectives
- Foster a collaborative and accountable team environment focused on delivery excellence and continuous improvement
- Identify opportunities for organic account growth and expanded customer support
- Serve as a program subject matter expert for recompete and proposal activities
- Support transition planning and continuity of operations during contract, staffing, or organizational change
Requirements:
- Bachelor’s degree and 7+ years of relevant professional experience, or an equivalent combination of education and experience
- 4+ years of experience directly managing complex technology programs, digital services, software delivery, or related technical initiatives
- Experience managing multidisciplinary technical and delivery teams across multiple concurrent projects or workstreams
- Demonstrated experience managing program scope, schedule, budget, staffing, risk, and contractual deliverables
- Experience working directly with senior customers and stakeholders in a client-facing program leadership role
- Experience managing program financial performance, staffing plans, resource allocation, and delivery forecasts
- Strong understanding of Agile methodologies and modern software or digital service delivery practices
- Demonstrated ability to identify, communicate, and resolve complex program risks, delivery challenges, and operational issues
- Strong written and verbal communication skills, including experience communicating program status, performance, risks, and priorities to senior stakeholders
- Must currently hold, or have recently held, a Moderate Risk Public Trust (MRPT) determination or higher-level federal security clearance (Secret or Top Secret)
- Must be able to successfully complete all additional federal customer suitability, fitness, and financial background requirements
- Preferred: Experience managing technology or digital services programs within the federal government contracting environment
- Preferred: Experience supporting federal civilian agencies; prior FDIC experience is a plus
- Preferred: Experience supporting web modernization, digital transformation, content management platforms, or other public-facing digital services
- Preferred: Experience supporting federal contract recompetes, proposals, organic growth, or account expansion
- Familiarity with federal contract performance and customer evaluation processes, including CPARS
- PMP, ITIL, Agile, or comparable program/project management certification preferred
Benefits:
- Company-subsidized health, dental, and vision insurance
- Flexible PTO
- 401K with employer match
- Paid parental leave after one year of service
- Employee Assistance Program
- Remote work environment and flexible work arrangements
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