Project Manager, Client Facing – MDM
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Job Description
Project Manager managing client relationships and coordinating with internal fulfillment teams for a marketing-focused role. Supporting onboarding and engagement for successful project delivery.
Responsibilities:
- Own the client relationship after the sale closes.
- Act as the primary liaison between:
- Clients
- Marketing & fulfillment teams
- Internal leadership
- Lead and manage onboarding, expectations, timelines, and deliverables.
- Work within tools such as GoHighLevel, ClickUp, CRMs, and project management platforms.
- Track progress, identify risks early, and keep all parties informed and aligned.
- Ensure clients feel supported, informed, and confident throughout the engagement.
- Collaborate across departments to proactively solve issues and remove roadblocks.
- Support day‑to‑day fulfillment tasks (optional).
- Oversee delivery quality and consistency (optional).
- Optimize processes across accounts and workflows (optional).
Requirements:
- Strong background in marketing.
- Proven project management experience.
- Ability to collaborate across multiple departments.
- Comfort managing competing priorities simultaneously.
- High emotional intelligence and an ownership-driven mindset.
- Hands-on experience with ClickUp, CRMs, or similar PM tools.
- Previous exposure to client-facing leadership roles.
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