Project Manager – Salesforce
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Job Description
Project Manager leading cross-functional teams on medium and large-scale IT projects. Driving innovation and accountability at fusionSpan as a Salesforce CRM implementer in a remote work setting.
Responsibilities:
- Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients.
- Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
- Plan complex projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
- Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
- Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
- Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
- Take full ownership of project decisions, ensuring alignment with client goals and fusionSpan's standards of excellence.
- Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
- Maintain high levels of client satisfaction by delivering seamless project experiences.
- Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
- Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.
Requirements:
- Strong technical background and understanding of agile methodologies, scrum, waterfall, and software development processes.
- Minimum 2 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment.
- Experience managing project risks and controlling scope, budget, and schedule.
- Strong leadership, negotiation, communication (written, verbal, presentation), interpersonal, and creative problem-solving skills.
- Detail-oriented and highly organized
Benefits:
- Comprehensive Health insurance
- Supplementary Health Drug Coverage
- Paramedical Coverage
- Expanded Dental & Vision
- Life Insurance
- Long Term Disability
- Accidental Death & Dismemberment insurance
- Retirement savings match
- 15 days of paid vacation – increases with tenure
- 10 paid federal holidays
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