Project Manager
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Job Description
Physical Security Project Manager overseeing multi-site security programs for Salute, a data center infrastructure services provider. Driving operational compliance, client relationships, staffing, audits, and performance across assigned locations.
Responsibilities:
- Provide operational oversight and support for multiple physical security sites and programs
- Ensure assigned locations operate efficiently and meet company standards and client expectations
- Monitor site performance, staffing levels, scheduling practices, and operational readiness
- Conduct site visits, audits, and assessments
- Support site leadership in resolving operational challenges and implementing corrective actions
- Ensure consistency in security operations, reporting, and service delivery
- Partner with Site Managers, Security Managers, and Operations Leadership
- Provide guidance, coaching, and mentorship to site leadership teams
- Assist with leadership development, succession planning, employee retention, recruitment, onboarding, and workforce planning
- Serve as a primary operational point of contact for assigned clients
- Participate in operational reviews, business meetings, and client performance discussions
- Address client concerns and align service delivery with contractual requirements
- Monitor licensing, certifications, training records, and employee qualifications
- Conduct quality assurance reviews and operational audits
- Ensure incident reports, investigations, and documentation are completed accurately and timely
- Support new security programs, site expansions, and operational transitions
- Support budgeting, resource allocation, and workforce planning
- Analyze operational metrics and KPIs to identify trends and improvement opportunities
- Recommend process enhancements and collaborate on long-term operational planning
- Prepare and review operational reports, performance metrics, and client deliverables
- Maintain records related to staffing, compliance, training, and operational performance
- Support internal and external audits
- Ensure timely communication between site leadership, clients, and corporate support teams
Requirements:
- Bachelor's degree in Criminal Justice, Business Administration, Security Management, or a related field; equivalent experience may be substituted
- Minimum of 3–5 years of leadership experience within physical security, contract security, law enforcement, military, or related industries
- Experience overseeing multiple locations, programs, or operational teams
- Strong understanding of security operations, workforce management, and regulatory compliance
- Excellent organizational, communication, and problem-solving skills
- Ability to manage multiple priorities and work independently
- Proficiency with Microsoft Office Suite and operational reporting tools
- Valid driver's license and ability to travel regularly between assigned locations
- Preferred: experience managing security operations for data centers, critical infrastructure, healthcare, government, or corporate environments
- Preferred: PMP, CPP, or similar industry certification
- Preferred: experience supporting multi-state operations and licensing requirements
- Ability to travel frequently to assigned locations
- Ability to conduct site inspections and operational assessments
- Ability to sit, stand, walk, and use a computer for extended periods
Benefits:
- 8 company-paid holidays
- 2 floating holidays
- PTO
- Medical, dental, and vision insurance
- Employee Assistance Program
- Employer-supported 401(k) with immediate 100% vesting
- 3% employer match and a 50% match on the next 2%
- HSA
- Mental health resources
- Gym discounts
- Discounted legal services
- Discounted home and auto insurance
- Pet insurance
- ID theft protection
- Discounted Group Life & AD&D
- Discounted Group Short & Long-term Disability
- Parental leave
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