Project Manager
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Job Description
Project Manager driving client success at RainFocus. Focused on project implementation and client collaboration for software deployment at events.
Responsibilities:
- Plan and drive project implementation
- Identify and manage project scope, goals and deliverables
- Define tasks and required resources
- Disentangle escalations to ensure achievement of project timelines and positive client outcomes
- Align with clients on key project milestones
- Build and maintain project plans
- Identify and manage dependencies, risks and priorities
- Coordinate multiple work streams to remove obstacles
- Communicate formal weekly status to client & RainFocus stakeholders
- Co-facilitate workshops with clients and solution consultants and architects to define configuration requirements and capture action plans
- Solicit feedback from clients and team members to drive prioritization
- Coordinate post-event reviews between client and RainFocus account team
- Manage expectations, scope and priorities of implementation
- Ensure that all project artifacts are captured and maintained
- Monitor and manage project financial performance against targets
- Manage and present change orders for customers to identify tasks and deliverables outside of the original scope of work project plans
Requirements:
- 4+ years project management experience including skills in software implementation, schedule, cost, and risk management
- Ability to utilize various project management tools to coordinate and manage complex projects
- Strong written and verbal communication skills
- Excellent interpersonal, organizational, analytical, and follow-up skills
- Working knowledge of Google and Microsoft Office suite and familiarity with Smartsheet
- Highly self-motivated, autonomous self-starter with excellent follow-through, and takes ownership
- Strong technology acumen and a love of researching new solutions to enhance the event experience and improve event operations
- Experience working in a consulting environment or client-facing role
- Experience designing large-scale complex solutions without losing sight of the details
- Highly detail oriented with proven ability to document systems and processes.
Benefits:
- competitive salaries
- competitive benefits
- 401k
- generous PTO
- countless other team building activities
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