Project Manager
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Job Description
Project Manager interfacing with customers on complex projects at ConvergeOne. Responsible for delivering successful engagements and managing stakeholder relationships.
Responsibilities:
- Coordinates internal resources and third parties/vendors for the flawless execution of projects
- Ensures all projects are delivered on-time, within scope and within budget
- Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensures resource availability and allocation
- Develops a detailed project plan to monitor and track progress
- Manages changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measures project performance using sanctioned tools and techniques
- Reports and escalates to management as needed
- Manages the relationship with the client and all stakeholders
- Performs risk management to minimize project risks
- Establishes and maintains relationships with third parties/vendors
- Identifies, tracks, and manages project issues
- Tracks project performance, specifically to analyze the successful completion of short and long-term goals
- Meets budgetary objectives and makes adjustments to project constraints based on financial analysis
- Manages, tracks, and reports on project billing milestone status and completion schedule
- Develops comprehensive project plans to be shared with clients as well as other staff members
- Uses and continually develops leadership skills
- Develops spreadsheets, diagrams and process maps to document needs
- Forecasts project revenue and ensures revenue commitments to the business are met
Requirements:
- 4-8 years of project management experience
- 2+ years of experience in a professional services environment
- Experience with Avaya, Cisco, Microsoft, or Genesys product lines
- Strong track record of delivering complex solutions with lots of cross team dependencies
- Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence
- Experience creating and maintaining project plans, issue logs, risk register, and status reports
- Strong technical aptitude, organization, analytical, and project management skills
- Experience working and communicating with Executive level management
- Excellent written and oral communications skills that are audience appropriate with appropriate style and delivery to influence audience
- Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisions
- Ability and willingness to adapt to change and work in a fast paced environment
Benefits:
- 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
- Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
- RX Home Delivery
- HSA with Employer Contribution
- In-vitro Fertility (treatment coverage)
- Dental
- Vision (2 plans: 12-month and 24-month frames allowance)
- FSA Plans (Healthcare, Dependent Care and Limited Purpose)
- Pre-tax Commuter Plans
- Employer-paid Life Insurance
- Employer-paid Short + Term Disability
- Long Term Disability (2 plans: Employer-paid or optional Self-paid)
- Paid Parental Leave (4 weeks at 100%)
- Employee Assistance Plan
- Voluntary Life Insurance for team member, spouse and child
- Voluntary Accidental Death for team member and spouse
- Legal/ID Theft Plans
- TeleHealth
- Wellness via Omada Health (healthy living solution)
- Travel Assistance
- Business Travel Accident Coverage
- Medical for foreign travel coverage
- Employer-paid Pet Telehealth
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Volunteer Time Off
- 10 Holidays
- Summer Sizzle
- On Demand Pay (Daily Pay)
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