Project Manager
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Job Description
Manager of Project Management at Coretelligent overseeing and developing project management processes and team capability. Leading complex cross-functional initiatives within IT and cybersecurity landscapes.
Responsibilities:
- Lead, coach, and develop a team of Project Managers, ensuring strong project execution, clear communication, and effective conflict management.
- Build and refine standardized project delivery processes, templates, and workflows to drive consistency and predictability across all initiatives.
- Evaluate and optimize the use of systems—including ServiceNow—for project tracking, workflow management, and reporting; recommend improvements or alternatives as needed.
- Oversee project governance, including scope alignment, timeline management, risk escalation, documentation quality, and stakeholder expectations.
- Partner closely with Engineering, Client Lifecycle, Procurement, Finance, and other teams to resolve delivery roadblocks and support project flow across the organization.
- Participate in daily huddles to identify obstacles, clarify priorities, and support PMs in maintaining momentum.
- Improve backlog visibility and ensure structured tracking of WIP hours, aging projects, and upcoming demand.
- Develop and maintain reporting dashboards tied to key delivery metrics, such as utilization, project timeliness, budget adherence, CSAT, onboarding health, and mean delivery times.
- Identify high-risk or delayed projects early, implement corrective actions with PMs, and ensure leadership receives clear, concise updates rather than raw or fragmented information.
- Remove operational inefficiencies, streamline cross-functional communication, and drive continuous improvement across the project management function.
Requirements:
- 5+ years of project management experience, including leading complex, cross-functional initiatives within IT, cybersecurity, cloud, or managed services environments.
- Hands-on familiarity with IT or technical service delivery environments (infrastructure, cloud, cybersecurity, or MSP strongly preferred).
- Strong understanding of project management methodologies (Waterfall, Agile, Scrum); no strict framework preference, but solid working knowledge required.
- Experience building or maturing a PM practice or improving existing PM delivery structures.
- Proficiency developing workflows, governance structures, and reporting dashboards.
- Ability to coach PMs through ambiguity, interpersonal conflict, delivery resets, and tense client interactions.
- Demonstrated ability to simplify chaos, create clarity, and maintain momentum across multiple teams.
- Excellent communication skills, including the ability to summarize complex information for executive leadership.
- PMP or equivalent credential is preferred, not required.
- Comfortable working autonomously under a leadership style that encourages collaboration and independence.
Benefits:
- Health, Dental, & Vision
- Flexible Spending Account (FSA)
- 401k
- Health Reimbursement Account (HRA)
- Health Savings Account (HSA)
- Life Insurance
- Disability Insurance
- Paid Parental Leave
- Holiday Pay
- Flexible Vacation & Sick Days
- Fourteen holidays, including a day off on your birthday
- Flexible vacation
- Spot bonuses for demonstrated excellence
- Community and social events
- Learning and development
- Flexible working life
- $100 well-being allowance
- Other health & wellness perks
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