Project Manager
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Job Description
Project Manager leading delivery of Head Start National Customer Service Improvement Project at ICF. Overseeing project execution and managing multidisciplinary teams nationwide.
Responsibilities:
- Lead day-to-day management of a large, multi-year federal contract supporting Head Start and Early Head Start programs nationwide.
- Oversee implementation of project management, quality control, communications, and staffing plans.
- Ensure timely and compliant delivery of all contract milestones, reports, and deliverables.
- Monitor performance against established metrics and proactively address risks and issues.
- Serve as the primary liaison with government stakeholders, coordinating communications and project activities.
- Plan and facilitate recurring status meetings, performance reviews, and briefings.
- Ensure clear documentation of decisions, actions, and outcomes.
- Lead and coordinate a multidisciplinary team, including program support, grants management, data management, and analytics staff.
- Support recruitment, onboarding, training, and performance management of project staff.
- Foster collaboration, accountability, and continuous improvement across the team.
- Oversee project budgets and staffing utilization.
- Review monthly financial reports and support cost control and forecasting activities.
- Coordinate travel planning and approval processes in accordance with federal requirements.
- Support process improvement initiatives using data-informed insights.
- Promote consistent practices and sharing knowledge across project teams.
Requirements:
- Bachelor’s or Master’s degree in business, public administration, or related field, from an accredited university or college.
- Certified Project Management Professionals (PMP), or equivalent certification, preferred.
- 10+ years of progressively responsible project or program management experience.
- 5+ years of experience supporting HHS, ACF, or Office of Head Start programs.
- 5+ years of supervisory or team leadership experience.
- 1+ years of experience managing complex, high-profile projects with multiple stakeholders.
- US government issued security clearance required (will be initiated upon hire).
- Valid driver’s license and ability to pass an MVR check.
Benefits:
- Reasonable Accommodations available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs
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