Property Onboarding Specialist
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Job Description
Onboarding Specialist managing end-to-end property activation for Nestify, an international short-term rental management company. Coordinating landlords, readiness tasks, listings, inspections, and quality checks for the UK market.
Responsibilities:
- Manage the full onboarding lifecycle from handover to go-live
- Act as the primary point of contact for landlords during the onboarding phase
- Coordinate property readiness, including photography, key handovers, and setup tasks
- Support landlords with onboarding documentation and operational requirements
- List new properties across relevant platforms and internal systems
- Work closely with Sales and Account Management to align onboarding timelines and requirements
- Manage scheduling, inspections, onboarding checklists, and issue resolution
- Conduct quality control checks to ensure properties meet Nestify standards
- Track onboarding progress and ensure deadlines and milestones are met
- Maintain accurate onboarding records and documentation
- Identify and resolve onboarding issues to minimise delays to go-live
Requirements:
- Excellent written and verbal communication skills in English (C1 or C2)
- Knowledge of booking platforms such as Airbnb and Booking.com (preferable)
- Technologically savvy and comfortable working with various software applications
- Strong organisational and time management skills
- High attention to detail with a strong focus on quality and accuracy
- Ability to manage multiple properties and onboarding projects concurrently
- Ability to work independently and within cross-functional teams
- Comfortable working in a fast-paced, deadline-driven environment
- Experience in property management, hospitality, or real estate is advantageous
- Availability to work Monday to Friday, 09:00 to 18:00 UK Time
Benefits:
- Competitive salary
- Fully remote role within the Philippines
- Company culture that values accountability, loyalty, high performance, and work-life balance
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