Quality Improvement Advisor II
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Job Description
Quality Improvement Advisor coaching IHS, tribal, and urban Indian health clinics for Mountain Pacific, a nonprofit healthcare solutions organization. Driving quality improvement, contract performance, and client outcomes.
Responsibilities:
- Serve as the client's strategic consultant and quality improvement coach
- Act as Mountain Pacific's primary partner to drive organizational alignment
- Navigate contract performance and deliver tailored service solutions
- Facilitate collaborative problem-solving
- Work with Indian Health Service (IHS), tribally-managed, and Urban Indian Organization (UIO) health clinics
- Establish and communicate clear expectations regarding Mountain Pacific's services
- Ensure client expectations are met with a high degree of customer satisfaction
- Meet internal and external metrics associated with assigned contracts
- Create and monitor project management work plans and timelines
- Identify improvement opportunities and develop and implement structured improvement projects
- Apply quality improvement methods through the full improvement cycle
Requirements:
- Minimum of 7 years' experience working with healthcare providers
- Understanding of healthcare policy
- Excellent organizational, communication, and facilitation skills
- Ability to create and monitor project management work plans and timelines
- Demonstrated experience in Quality Assurance (QA) and Performance Improvement (PI)
- Experience identifying improvement opportunities
- Experience developing and implementing structured improvement projects
- Experience applying quality improvement methods through the full improvement cycle
- Preference for experience working with Indian Health Service (IHS), tribally operated healthcare organizations, and Urban Indian Organizations (UIOs)
- Preferred bachelor's degree
- Ability and willingness to travel 15%–60% of the time
Benefits:
- 401(k) with an automatic 3% employer contribution
- Medical, Dental, Vision, Life
- Flex Spending Account
- Dependent Care Account
- Health Saving Account
- 529 Plan
- Paid Vacation, Sick, Holiday, Short-Term Disability and Long-Term Disability Leave
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