Senior Solutions Advisor
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Job Description
Solutions Senior Advisor designing Avaya and Unified Communications solutions for GDIT, a global government technology services company. Leading architecture, pricing, lifecycle sustainment, and re-compete proposal efforts.
Responsibilities:
- Identify solutions based on business and technical criteria, analyze alternatives, and implement designs
- Research current and emerging technologies and process methodologies and propose changes or tailoring
- Assess existing system and business process architectures and recommend improvements
- Ensure technical architecture teams deliver efficient and effective system solutions supporting business goals
- Develop, enhance, and maintain service design procedures and processes using frameworks and methodologies
- Prepare and present test plans, technical presentations, and analyst briefings
- Identify customer requirements, analyze alternatives, and recommend software, platform, and network configurations
- Update stakeholders on project cost, schedule, and quality against objectives
- Coach and guide less experienced professionals
- Serve as a team or task lead
- Develop opportunities in Unified Communications, including E911, recording, DTENs, and remote site upgrades
- Support strategic planning for Avaya licensing, subscription transitions, discounts, materials, and services
- Develop tactical timelines and FAA plans of action from OEM and sales-engineering materials
- Conduct market studies for new products, features, and services to ensure FAVES contract alignment
- Support lifecycle sustainment and estimate replacement costs and services for end-of-sale products
- Conduct project pricing and GDIT Gate reviews for proposals, including strategic and OEM pricing strategies
- Respond to re-compete RFPs covering technical solutions, bills of materials, pricing, labor, and services
- Define FAVES O&M support models for third-party support of Avaya products such as AEP and ACR
Requirements:
- Bachelor’s degree or equivalent experience
- 15+ years of related experience
- Advanced knowledge of Avaya systems design and analysis, including configuration and/or programming of complex infrastructure, database, and application systems
- Ability to adapt to changing business, client, and technical-environment needs
- Demonstrated ability to innovate in Avaya design and thought to meet business needs
- Proficiency in Voice, IP, ATM, Optical, Wireless, Multi-Media, Unified Communications, and Video technologies
- Excellent communication skills
- Deep analytical skills
- Project and resource management skills
- Skills in analyst briefings, system solutions, technical architecture, and technical presentations
- Willingness to travel 10–25%
- Ability to work 40 scheduled hours per week
Benefits:
- Medical plan options, including plans with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with pre-tax and post-tax contributions and company match
- Flexible work weeks where possible
- Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave
- 15 days of paid leave per calendar year for new employees, prorated based on hire date
- 10 paid holidays per year, prorated based on hire date
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- Remote work
- Identity verification and security process using advanced biometrics and artificial intelligence
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