Recovery Analyst – Underpayments

Posted 111ds ago

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Job Description

Underpayment Recovery Analyst responsible for reviewing and resolving hospital claims. Join a tech-enabled company improving healthcare access and reimbursement through collaboration.

Responsibilities:

  • Review, identify, and resolve underpaid hospital claims.
  • Conduct detailed analyses of claim-level payments, follow up with payers, and prepare appeals for underpayments.
  • Initiate rebilled or corrected claims and manage timely follow-up on outstanding underpaid or denied claims.
  • Prepare and submit detailed appeals with appropriate documentation and contract references.
  • Track outcomes and escalate unresolved issues as needed.
  • Interpret complex hospital managed care contracts and validate expected reimbursements across multiple payer types.
  • Document systemic payer issues and trends affecting reimbursement, recommending process improvements as needed.
  • Meet or exceed established internal Key Performance Indicators (KPIs) related to claims reviewed and recovery accuracy.

Requirements:

  • 3–5 years of experience in healthcare revenue cycle, with a strong focus on underpayment/zero balance review, and payer reimbursement analysis.
  • Understanding of hospital managed care contracts and reimbursement methodologies (e.g., DRG, APC, percent-of-charge, per diem).
  • Experience with contract modeling tools and hospital billing systems (e.g., Epic, Cerner, Meditech).
  • Knowledge of payer-specific policies, billing regulations, and denial types (technical and clinical), payer-specific portals and dispute resolution processes.
  • Knowledge of CMS, Medicare Advantage, and state Medicaid plan rules.
  • Strong analytical skills with the ability to interpret complex data and identify trends or discrepancies.
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Excel and other data analysis/reporting tools.

Benefits:

  • Competitive salaries
  • Highly valued health insurance
  • 401(k) plan with employer match
  • Paid parental leave