Regional Sales Manager, Existing Accounts
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Job Description
Sales Manager responsible for driving revenue and customer retention in cybersecurity software solutions. Focused on existing accounts, cross-selling, and up-selling while coordinating teams for success.
Responsibilities:
- Directly sells enterprise security software solutions across the breadth of the company’s products and drives incremental revenue within existing customers via usage adoption, product expansion, and renewal of accounts
- Owns the growth and retention of existing accounts by way of cross-sell and up-sell motions, prospecting new products and use cases, and identifying opportunities across the buying centers within assigned accounts by building relationships with key decision makers
- Develops and executes a comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements
- Owns the renewal forecast, negotiation, and close by identifying renewal risks and engaging stakeholders to resolve barriers to renewal
- Coordinates with internal stakeholders post twelve months from initial customer close, for seamless customer hand-off and to ensure adoption of products, expansion, flexible purchasing model drawdown (e.g. Falcon Flex) and eventual renewal
- Accountable for accurate forecasting, Net Revenue Retention (NRR), expansion quota attainment, drawdown on flexible pool models, and breadth of product adoption
Requirements:
- Minimum 8+ years of relevant professional experience
- Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives
- Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement
- Complete, “big-picture” understanding of the business and technical contexts of key account opportunities
- Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products
Benefits:
- Flexible work arrangements
- Professional development opportunities
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