Relocation Consultant, EMEA

Posted 2hrs ago

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Job Description

Flexible Relocation Coach supporting relocators across multiple EMEA markets. Building relationships and providing expertise on relocation services during their journey.

Responsibilities:

  • Support current markets with surges in business volume
  • Provide flexibility for Relocation Coach capacity
  • Improve coverage to support relocators across multiple markets and timezones
  • Deliver end-to-end Relocation Coach services to a diverse portfolio of relocators
  • Build trusted relationships with relocators
  • Delegate tasks when appropriate
  • Communicate with relocators via PerchPeek app and through calls
  • Handle difficult inquiries or situations
  • Provide expertise on all aspects of relocation
  • Support relocators in understanding company’s relocation policy
  • Recommend and coordinate additional relocation services
  • Ensure data accuracy for analysis and reporting
  • Monitor service delivery to meet quality requirements
  • Collaborate with other Relocation Coaches for problem-solving and knowledge sharing

Requirements:

  • Availability to work during GMT/CET business hours
  • Fluency in verbal and written English
  • Awareness or first-hand knowledge of major cities and lifestyle norms in the UK and Europe
  • Bonus if lived or relocated within the UK or Europe

Benefits:

  • Flexible work arrangements
  • Paid training on internal systems