Research Specialist – Qualitative
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Job Description
Qualitative research specialist conducting interviews, focus groups, and data analysis for Trellis Strategies. Producing client reports and communication tools on education and workforce development.
Responsibilities:
- Produce reports related to Trellis Strategies client needs
- Conduct qualitative research projects
- Support researchers as a member of project teams
- Administer survey instruments and conduct interviews and focus groups
- Code transcripts and relevant data
- Use MS Excel and similar tools to query internal and public databases and generate reports and databases
- Perform quality control, including reconciling and proofreading reports
- Lead standard qualitative research projects
- Navigate publicly available databases and conduct landscape assessments
- Draft reports on best practices in postsecondary education and workforce development
- Develop and recommend research and data management techniques
- Acquire, organize, interpret, and display data
- Perform quality control checks on team reports
- Manage data and perform data cleaning
- Build tables in MS Excel
- Develop communication tools, research briefs, and social media outreach
- Contribute to project and informal research teams
- Support recruitment for large-scale research projects through participant outreach, client communication, and recruitment tracking
- Use AI tools for transcription, preliminary coding, and landscape scans while reviewing outputs and following data privacy, confidentiality, and IRB requirements
- Respond to internal and external requests for ad hoc reports
- Contribute to strategic initiatives and support department functions
Requirements:
- Bachelor’s degree in business administration or social sciences, or related area
- One (1) year of working with student success research or two (2) years of research in another social science or policy area
- Three (3) years of data reporting, including written analysis, table and graph creation, and verbal presentations to management
- Graduate training in business administration or the social sciences may substitute on a year-for-year basis for the three (3) years of data and management reporting
- Skilled in utilizing AI-enabled tools and technologies
- Strong communication and writing skills
- Strong analytical and qualitative research skills
- Ability to use qualitative analytical tools such as MAXQDA and Atlas.ti
- Strong MS Office skillset, including Word, Excel, and PowerPoint
- Data reporting skills
- Knowledge and understanding of issues related to college student success and financial challenges
- Good time management
- Strong attention to detail
- Knowledge of higher education public policy
- Ability to program in qualitative coding software
- Must be available to work flexible hours
- Preferred: Graduate degree
- Preferred: Experience cleaning data, building tables in MS Excel, and coding qualitative data
- Preferred: Experience conducting interviews and writing research papers
- Preferred: Project management training or experience
Benefits:
- Discretionary annual incentive, subject to Board approval
- 12 paid holidays
- Comprehensive health, dental, vision, and retirement benefits
- Flexible hours
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